Mitsis Bali Paradise

We stayed at this hotel for 11 nights — a family of two adults and two children. We checked in in the evening, so there was no wait — we got our room right away. The room was great, with access to the garden, from which you could immediately walk up to the pool. At check-in, we were only given one key with a magnetic tag that serves as the card to activate the electricity in the room. Tip: ask for a second separate key so that the electricity stays on. This way, you can leave the air conditioner running when you go to the lobby, beach, or pool. The good thing is that the A/C is individual (not central) and can be controlled via remote. The room is simple, the furniture is old but not broken. The bathroom has been renovated and looks luxurious compared to the rest of the room. One odd thing — shampoo and shower gel are not replenished. So for a family of four, you get 8 small bottles (4 shampoo, 4 gel), and once they're used up — that's it, even if your stay isn’t over. There’s a fridge in the room, and upon arrival, you’ll find two 1.5-liter bottles of water — no more, no less. Once you drink them, they won’t be replaced. Another oddity — the bar doesn’t provide bottled water for free, even with All Inclusive. If you want some, you’ll have to buy it. Tip: bring your own empty bottles (like gym bottles) and ask to fill them up — that worked. Room cleaning is done every other day. They do a decent job, but for some reason, they ignore the bathroom mirror. The hotel has two pools located right next to each other. There were always enough loungers available, especially since we’re early birds who avoid the midday sun. Hotel rules prohibit reserving loungers — if you leave a towel for more than an hour, staff may remove it at the request of other guests looking for loungers. Tip: if you take a lounger, leave not just your towel but also some personal items. And just treat others kindly. One annoying thing at the pool — jumping into the water from the edge is strictly forbidden and closely monitored. This is especially disappointing for kids who love jumping in. Not sure why, but we were warned a couple of times. There’s a small symbolic water park with three slides. Safety rules are enforced — for example, if a child is slightly below the height requirement (120 cm, I think), they can’t ride. You decide for yourself. Our kids went on the slides and enjoyed them. But if there are too many people, it’s not very comfortable. Also, the slides are closed on Thursdays. The pool bar opens at 10 AM. They serve alcoholic cocktails, soft drinks, coffee, tea, etc. The selection isn’t huge, but it was enough. The lobby bar only opens at 6 PM — so if you’re used to Turkish-style Ultra All Inclusive, this might disappoint you. As for queues in the lobby — it varies from day to day. The cocktail selection is better there and quite tasty. Particularly good were the Aperol, Starboard Sour, Amaretto Sour, Long Island, and San Francisco. During the day, you can ge

Superb and beautiful place to stay Hotel is very clean food very good personal in restaurant and reception is friendly to everyone

The hotel overall is good the food is nice the drinks can be better like using good real cola and other softdrinks juices not water with a juice taste personel at chek in are cool bartenders are nice animation can ve better not alll customers are french so be all round and dont choose only frenchies and cut down on the noise and screaming and singing fallsly like its a bad kareoke night at the worst bar in town

The staff are absolutely amazing especially micaela she made us feel so welcome and right at home. The buffet food was very hit and miss but the two restaurants you can dine at once (week holiday) was unreal. The entitlement was for the French which was a little disappointing but the vies made up for it. All in all I would rate a good 8/10 and definitely want to come back with the family

Staff really friendly and helpful just returned after spending 10 days, beach was good kept clean and sun beds available 95% of the time. Beach bar staff were amazing sami and micheli professional, funny and friendly!!

Beautiful staff and food 1010 would definitely would recommend to anyone the views are something else will definitely be back