The hotel itself was in a great spot (Royal Caribbean cruise customer) and was clean and pleasant. The staff accommodated our early check in request (we arrived around 1pm) which was terrific - didn't have to wait YAY!!!
The rest of the staff were all wonderful except for the bar staff. We placed an order for drinks/snacks at the bar and then sat off to the side nearer the restaurant. We had to ask at least three times for our order and the bartender/server was abrupt and rather surly. Everyone else was wonderful.
The hotel is very convenient, located in downtown Seattle, and offers great value for money. It has two bedrooms, two bathrooms, and a sofa bed, making it suitable for a group of friends or families. However, you need to bring your own toothbrush and slippers.
I had request for a quiet zone room. But I got a room on the 2nd floor by the street which traffic started a lound noise since 4 am in the morning!!! Plus, every neighber rooms seems waking up since 5 am and so on. I only had 3 hours sleep here.
Shuttle bus service to/from the SeaTac airport is a plus.
When we got to the hotel, the front desk assigned a room which was already assigned. When we used the card to get inside the room, there were people already in the room which shocked us a little bit. I’m worried about if the front desk assign the room which is belong to ours to someone else, will it be safe?
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