Richmond Hotels with Balkoner

"This is our 3rd time to stay at the hotel and we have always been pleased with the service and the amenities for the price we paid. The room had a very comfortable bed, clean bathroom , TV, heater, coffeemaker, ref, water kettle, hair dryer and of course wifi. The staff in the reception and breakfast area are attentive to our needs. We booked an airport shuttle which is free of charge and they made sure we will arrive on time to the airport, William, the driver was great ( they called a taxi service in case the shuttle does not arrive but it was not needed at the end). Breakfast had a good variety of bread, coffee, drinks, egg.and ham. There's also a.microwave to heat up food. Also, its a 7 minute walk to the CF richmond center where you can buy stuff and food. They also have a vendo machine for quick bites and drinks near the elevator.Overall, this hotel made sure our stay will be best."

"excellent place to stay at. closeby to the airport and staff were all very kind and understanding. will stay again in the future when in vancouver"

"While the place was clean and nice, I was really disappointed with my stay because it's essentially just somebody's house that they are living in and you're just getting a room. Calling this a ”superior suite” is a real stretch. It's a regular sized bedroom (with a bathroom and a walk-in closet) so for the price (which was pretty expensive) it didn't feel worth it at all. Plus they add on a $60 cleaning fee that you have to pay in person in cash or e-transfer which is not convenient. Plus it's very far out of the way in the suburbs with little to see or do nearby. Overall I regret purchasing this."

"All satisfied with the hotel but not Trip.com where we booked in this hotel, we have to pay for the breakfast when booking with Trip.com, but indeed the hotel offers complementary breakfast, we are eating the same things paid or not paid. I think this is the problem rested with Trip.com taking advantage of tourists not familiar with local practice charging us expensive ”supposed to be free” breakfast."

"Location is good. It is relatively close to the sky train and restaurants. However, the walls are thin and we can hear our neighbors walking and faucet running. The building is old with some renovations done. Could improve on the shower pressure and the air condition fan was noisy. The description on our room was “courtyard view” but I got the view of the roof with some air units and rain water. Staff at the front desk was courteous. I think parking should have been included."

"the shuttle is convenient for overnight travelers surprisingly only one bottle water inside the room for two of us. the front desk staffs were very helpful."