Harmony Park Hotel & Spa

We chose Harmony Park to celebrate our wedding anniversary, expecting peace, quality service, and a relaxing spa experience. Unfortunately, what we experienced was the complete opposite – miscommunication, broken promises, and zero accountability. We had pre-booked and prepaid for spa treatments, but upon arrival, we were told there were no available slots or therapists, and our appointments would not be honored. The alternative times they offered didn’t work for us – yet they provided no real solution or compensation. Instead, we were promised a complimentary three-course dinner as an apology. However, things only got worse. That evening, when we arrived at the restaurant, no one approached us for 10–15 minutes until we asked about the dinner that was promised. Shockingly, no one knew anything about it, and we were told that the administrator (Brigita) who had made those arrangements had already left the company. No one else was informed or took responsibility for her promises. In the end, we were forced to pay for both the spa treatments we never received AND the dinner, which was supposed to be a goodwill gesture. The only compensation offered was €59, which we were told was all the waiter could provide. For reference, a single massage at Harmony Park costs more than €59, so this refund did not even begin to cover the loss. This was supposed to be a special occasion – our wedding anniversary – and it was completely ruined by poor management and total lack of care for guests. We felt neglected, misled, and ignored throughout our stay. A place like Harmony Park, which markets itself as a luxury wellness destination, should treat its guests with much more professionalism and respect. Sadly, we left disappointed and will not be returning.I’m

We spent 2 nights at the hotel. The room was really nice, we loved the decor (we booked a standard room). It was clean, there were more towels than actually necessary in the bathroom. The spa was excellent. It was quite busy (children's school holiday) but still not too crowded or noisy. We enjoyed a nice private bath. The temperature of the water in the swimming pool was perfect, we could stay swim for an hour straight without getting cold. Very tasty healthy smoothies at the pool area. I am taking one star away from the evaluation because of the restaurant which was really disappointing. Breakfast was great, can't complain about that: there was lots of variety and the food was tasty. However, we booked an "all inclusive" package and had 2 dinners and 1 lunch there. The main downside of that was that we couldn't choose what we wanted (which was not specified when booking) - we had to eat what was served no matter if we like fish (I don't and we had 2 fish dishes) or raw meat (I don't and we had tartar), no flexibility at all. So of the 6 dishes I tried I only really enjoyed 1 (fried eggplant). Bearing in mind that I wouldn't even have ordered 3 of the 6 dishes if I had at least some options, this experience certainly could have been much better. All in all, I really enjoyed the time here and I would go back again but I wouldn't have lunch or dinner in the restaurant here (or at least wouldn't choose the "all inclusive" option).