Alba Hotel & Spa

The staff was excellent, the rooms were excellent for the price you pay. The hotels vicinity to the city is a bit far but it’s still excellent for what it has to offer. My special thanks to Nihat and Imran at the reception for being hospitable and kind. I would definitely book this again if I come back.

My experience at Alba Hotels was extremely disappointing. During my four-day stay, the hospitality was abysmal and the staff exhibited shocking unprofessionalism. Firstly, the WiFi was non-functional throughout my entire stay, despite repeated complaints. Additionally, my friend's room had a malfunctioning AC which was not promptly fixed despite complaints. The most concerning issue arose when we complained about these problems—the hotel staff responded rudely, shouting at us and discouraging further complaints. They refused to change our rooms or provide basic amenities promptly. Upon arrival, the staff's behavior was alarming as they aggressively grabbed our bags without any greeting, which initially made us fear they were attempting theft. We had to chase them to retrieve our belongings. Overall, Alba Hotels failed on every level of service and professionalism. I would strongly advise against staying there