Grand Midway Hotel

a very basic hotel at a very popular loaction... right next to Nizami street the hub of nightlife in Baku. Our check-in was not a pleasant experience. We had booked 2 interconnected rooms.. booking mde through theior website. when we rrived at the hotel, the front desk guy told us without any remorse.. it will be 2 separate rooms.. interconnected rooms are not available now. at 1:30am, we had no option but accept 2 separate rooms to stay with our teen daughters. Rooms were small but clean. Toilets were clean. But toilet in one of the rooms had a foul smell. The access to the hotel in very inconvenient. One side opens on to the nizami walking street. So if you arrive with luggage, you have to stop your vehicle at a distance and walk with your luggage to the building. The other side opens to a very narrow one-way street. If your vehicle stops there to unload your luggage, a long line of honking vehicles build up behind you in no time Brekfast spread was decent.

I stayed at Grand Midway Hotel, Baku from October 1st to 4th, 2024, and had a truly disappointing experience, particularly with the breakfast service and staff behavior. I had informed the hotel the night before that I would need breakfast at 6:45 AM as I had to leave early. Despite the breakfast spread being ready, I was rudely refused entry until 7:00 AM. When I entered at 7 and started to serve myself, the staff snatched the plate from my hand and insisted I wait until 7:15. This behavior was shockingly unprofessional and disrespectful. What made it worse was the receptionist, Orkhan, who had the audacity to question why I needed to have breakfast at the hotel at all, suggesting I go outside instead. This is simply unacceptable, especially for a guest who is paying for the service. The hotel’s complete disregard for customer convenience and hospitality left a bad taste in my mouth—both figuratively and literally. If you are expecting a hotel that values its guests and delivers on basic services like breakfast, I do not recommend this place. The staff’s attitude was unwelcoming, rude, and far from what you’d expect from any reputable establishment. A very disappointing stay.

The hotel location is the greatest thing about the hotel. Everything is within walking distance. The rooms are small and the furniture is old. The blankets need cleaning and renewing. The breakfast is just basic with traditional ( home made like) options.