Sapphire Bayil Hotel

Sapphire Bayil Hotel anmeldelser

Sapphire Bayil Hotel

Mikhayil Useynov 3, Baku, AZ1000, AzerbaijanVis hoteloplysninger
Sapphire Bayil Hotel
Sapphire Bayil HotelSapphire Bayil HotelSapphire Bayil Hotel
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Gæsteanmeldelser

4.3/5
Meget god
24 anmeldelse
Bekræftede anmeldelser
Placering4.3
Faciliteter4.3
Service4.3
Renlighed4.3
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Alle anmeldelser(24)
Positive anmeldelser(16)
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Negative anmeldelser(5)
Gæstebruger
Executive-værelse
Overnattede i jul. 2024
Rejs med venner
7 anmeldelse
4.0/5
Meget god
Slået op den 25. aug. 2024
Just so so
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Anonym bruger
Deluxe-værelse med 1 dobbeltseng eller 2 enkeltsenge
Overnattede i nov. 2024
Par
61 anmeldelse
4.8/5
Vidunderligt
Slået op den 10. nov. 2024
設施:完善 衞生:挺好 環境:很好 服務:前台服務很好 英文很棒
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Gæstebruger
Executive-værelse
Overnattede i sep. 2024
Solorejsende
1 anmeldelse
5.0/5
Enestående
Slået op den 18. sep. 2024
Очень красивый отель с хорошим обслуживанием!
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Yangtaiyuyan
Deluxe-værelse med 1 dobbeltseng eller 2 enkeltsenge
Overnattede i aug. 2024
Familie
1 anmeldelse
4.5/5
Fantastisk
Slået op den 23. aug. 2024
酒店很漂亮,很有設計感
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Gæstebruger
Deluxe-værelse med 1 dobbeltseng eller 2 enkeltsenge
Overnattede i apr. 2024
Forretningsrejsende
1 anmeldelse
5.0/5
Enestående
Slået op den 20. apr. 2024
Ich bin 3 Tage im Hotel gastiert, fand ich alles Super. Besonders die Personal, alles Klasse.
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Anonym bruger
Deluxe-værelse med 1 dobbeltseng eller 2 enkeltsenge
Overnattede i mar. 2024
Par
7 anmeldelse
5.0/5
Enestående
Slået op den 12. apr. 2024
Очень хороший отель, прекрасное местоположение, приветливый и отзывчивый персонал!
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Gæstebruger
Standard-værelse med 1 dobbeltseng eller 2 enkeltsenge
Overnattede i aug. 2024
Rejs med venner
1 anmeldelse
5.0/5
Enestående
Slået op den 12. aug. 2024
挺好,門口服務小哥又帥又能幹!特別好!
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Gæstebruger
Overnattede i Invalid Date
Par
5.0/5
Enestående
Slået op den 10. nov. 2024
We had an exceptional stay and can confidently give it five stars. From the moment we arrived, the service was outstanding—staff were friendly, attentive, and genuinely made me feel welcomed. The room was spacious, immaculate, and incredibly comfortable, with luxurious amenities that made our stay feel indulgent. The hotel's dining options were superb, The location was perfect, within minimal distance to key attractions. Every detail was thoughtfully executed, making this a truly memorable stay. I highly recommend for anyone seeking a top-tier experience! Special thanks to reception guys !!
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Gæstebruger
Overnattede i okt. 2024
Andet
2.0/5
Slået op den 7. okt. 2024
I would look elsewhere. The room cleaners are very hard to deal with. The rooms not cleaned when staying here for 3 days. Only first day we have bottled water. Asked for more and was questioned as to why. Asked for more soap and questioned as to why. The cleaners just sit around and are rude. Staff unhelpful. Towels not even replenished after 3 days. Breakfast very bland and not a great selection. Location is away from the city. Look Elsewhere.
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Gæstebruger
Overnattede i aug. 2024
Familie
5.0/5
Enestående
Slået op den 4. aug. 2024
Very good hotel compared to the price. The building is old but they have nice decorations inside. Staff are friendly. Location is easy to reach and near to the corniche in good location. The room i booked is big size and was clean as well.
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Gæstebruger
Overnattede i maj 2024
Rejs med venner
2.0/5
Slået op den 16. maj 2024
Endured a room (w no safe) for 3 nights w no natural light or outside air. V noisy as it overlooked a covered courtyard, which funneled sounds like an echo chamber. Asked for a chair and shower cap, never delivered. Manual key didn't work after closing door. Went for a walk while they 'fixed' it. 2nd key didn't work, so more delay, before 3rd time lucky! Returned one day at 4pm, room not made up. Next day, returned at 7pm, room again not made up! Breakfast v good, but dinner was expensive and appalling. Easily the worst casserole I've ever been served.
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Priyanshu A
Overnattede i apr. 2024
Forretningsrejsende
1.0/5
Slået op den 9. apr. 2024
I have been in chats with Nurlana self executive for 28 rooms and she qouted me 100AZN but when i confirmed her she said that she cant offer same price and increased it to 120 , plus she is also not letting me talk to the director or the director is too busy to even talk for a minute. please find the images below and take necessary actions to stop unfair trade practices
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Svar fra overnatningssted: Dear priyanshua2024, Thank you for your feedback. However, your review does not correspond to the quality and service of Sapphire Bayil Hotel. Additionally, you mentioned that you were unable to contact our sales director; nevertheless, the sales director personally reached out to you and provided full information on why we cannot offer you a price of 100 AZN. We would like to emphasize once again that the hotel's pricing policy may vary depending on hotel occupancy, and since you did not respond promptly, the price was adjusted. In our pricing policy, you will not find a price of 100 AZN anywhere. Sincerely, Sapphire Bayil Team
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Gæstebruger
Overnattede i mar. 2024
Andet
4.0/5
Meget god
Slået op den 1. mar. 2024
We really liked this place (although some minor things needed improvement). In summary, we would definitely go back. Good things: Lovely lobby area, recently upgraded hotel and enormous bedroom and bathroom - we had a balcony and looked over a quiet side street, although friends had a noisy room at the back. The place had the character of a boutique hotel. $2 taxi ride to most tourist areas, 2 supermarkets, bakeries, cafes and park nearby in pleasant suburb. Helpful staff, particularly at the entrance - get them to call any taxis you need using their app, as it is much cheaper that way. Lots of power points, good toiletries, decent safe, free water each day, tea and coffee, fridge, very good shower, good shaving/cosmetic mirror, firm bed giving a great sleep,, good internet. Other; The housekeeping was variable, e.g. the toilet was not cleaned or bins emptied one day, and I needed to chase up toilet paper another day. The bathroom at times had a drain smell. The breakfast buffet was good but I had language and other issues getting some gluten free food - the staff tried though and the manager sorted things out more than once.
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Svar fra overnatningssted: Dear RobandMaryJean, Thank you for sharing your detailed feedback about your stay at the hotel. We are delighted to hear that despite some minor issues, you both enjoyed your time with us and that you found many aspects of your stay to be positive. We are pleased that you appreciated the recently upgraded facilities, spacious rooms, and the character of the boutique hotel. It's great to know that you found the location convenient, with easy access to nearby amenities and attractions. Your feedback regarding the housekeeping and breakfast experience is duly noted. We apologize for any inconvenience caused and appreciate your patience and understanding. Rest assured, we will address these areas for improvement to ensure a more consistent and enjoyable experience for all our guests. We truly value your patronage and hope to have the opportunity to welcome you back for another memorable stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know. Thank you once again for choosing our hotel. Best Regards, Sapphire Bayil Team
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G3493PGroberts
Overnattede i nov. 2023
Forretningsrejsende
2.0/5
Slået op den 21. nov. 2023
Very noisy whichever room you get. Firstly on the inside so noise travels up from reception area. Moved rooms as too hot, 30°c and ac was off for winter. 2nd room on the street, incredibly noisy. Cleaners operating throughout the night. Banging constantly, chairs scraping across wooden floors. Doors slamming throughout the day and night. Staff are friendly and helpful.
Oversæt
Svar fra overnatningssted: Dear G3493PGroberts, Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We genuinely appreciate your insights, and we apologize for any inconvenience you experienced due to the noise disturbances. I want to assure you that your comments have been taken seriously, and we are actively looking into solutions to address the noise issues you encountered during your stay. We understand the importance of a comfortable and quiet environment for our guests, and we apologize for falling short in this aspect. Regarding the temperature concerns and the air conditioning being off for winter, we regret any discomfort this may have caused. We are reviewing our climate control policies to ensure a more comfortable and pleasant experience for our guests, irrespective of the season. On a positive note, we're delighted to hear that you found our staff to be friendly and helpful. Our team takes great pride in providing excellent service, and we appreciate your recognition of their efforts. We value your feedback, as it allows us to make the necessary improvements to enhance the overall guest experience. If there's anything specific you would like us to address or if you have additional details to share, please feel free to reach out to us directly. Thank you again for bringing these matters to our attention. We hope to have the opportunity to welcome you back and provide you with a much-improved experience in the future. Best regards, Sapphire Bayil Team
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airamSydney
Overnattede i nov. 2023
Par
5.0/5
Enestående
Slået op den 17. nov. 2023
First good impressions of a country are also had by the quality of the Hotel which accommodates the visitor. Maria and I visited Baku in October and Sapphire Bayil Hotel provided us with that good impression. Although not close to CBD, there are a number of supermarkets nearby. Baku was hit bay gale strong winds on the day we arrived and yet we were able to access a Supermarket nearby. We were warned that the room was going to be very good and that is exactly what it was. We were very pleased with it and the parquet floor added to its quality. The Ensuite was excellent and so was the breakfast which was vast. We stayed three nights at this Hotel which we recommend to those who read this comment.
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Svar fra overnatningssted: Dear airamSydney, Thank you for sharing your positive experience at Sapphire Bayil Hotel. We are delighted to hear that you and Maria enjoyed your stay and that the hotel left a good impression on you both. We appreciate your kind words about the room, the ensuite, and the breakfast offerings. It's great to know that despite the strong winds, you were still able to access nearby amenities conveniently. Your recommendation means a lot to us, and we are grateful for your feedback. We hope to have the pleasure of welcoming you back for another enjoyable stay whenever your travels bring you to Baku. If you need any assistance or have any further comments, please feel free to reach out to us. Thank you again for choosing Sapphire Bayil Hotel. Best Regards, Sapphire Bayil Team
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