Hotel Punta Est

Perfectly nice hotel. The village itself was nice and quiet. Nice, cheerful, staff who put up with my Italian. We actually went with TUI. I'd say don't bother with a rear-facing room; the balcony is really small. We paid to change to a front facing one, which was much better with a bigger bathroom too. Breakfast tends towards the Italian style (why not?) of sweet things. Unless you are planning on chilling out on the beach and pool for a week you really will need a car here. If so, remember that in Italy, blue road markings are paying spaces, white are free. Pre and post season often the blue are free too. There is a road behind the hotel, Via Tiglio, where there are about 20 free parking spaces. These have the advantage that you can enter the hotel via a small gate and you don't need to carry your cases up the staris by the pool, to receptio. Other than that, on the Via della Pineta there is a rough patch of ground where you can park for free. Italy seems to wake up for the summer on 1st June. I think it could be pretty busy in the village then. We were glad to be there in May. There were lots of areas with speed limits, outside of habitation, with no clear reason for them, but the locals ignore them completely.

We were given a lovely Family Suite (well, after a standard room wasn't made up) - the only problem was I booked a Deluxe Suite. We were led to believe it was the right room. After discovering it wasn't the reception (since the manager was nowhere to be found) started telling numerous different stories: the room is closed for the season, your booking agent made a mistake, it's the same size and price (it's not), there's nothing they can do (this for a 4* hotel), ...and the latest is that the booking agent only told them at the last minute to give us the Deluxe Suite - I got an email reply from the hotel confirming the Deluxe Suite weeks before. The booking agent rang them and they were told that we were in the Deluxe Suite! Furthermore the aircon didn't work, Alexa only spoke German, the room wasn't service on our 2nd day and the breakfast was lackluster. Is complete honesty/clarity not valued anymore? Unfortunately since they weren't forthcoming from the start I couldn't trust anything subsequently. Maybe it was the booking agent's error but then it should have been between the hotel and them - not the client. All the disappointment was a direct result of the reception not being upfront from the start.

HORRIBLE. DISGUSTING. No AC in the rooms and broken showers that flood everywhere. The sheets are dirty and gave me a rash all over my body. The receptionists don’t help at all and are extremely rude. AVOID THIS PLACE AT ALL COSTS. Do not come here.