Hotel Supreme Convention Plaza

among all the hotels i've stayed at in all those years of travelling, this is the only hotel where i tripped while taking a bath. i was shookt. i tried to be calm as i was also assessing whether i sustained injuries. i only got minor bruises in my left arm and nape which absorbed the force of my fall. there was also no shower curtain. the rubber mat was inutile. it failed to keep the friction that would have prevented me from slipping. that was a close call. the air conditioning unit was not emitting cool air. but because i felt spent after the fall, i fell asleep and woke up perspiring. i requested to be transferred to another room which was one located one floor beneath. this time, water pressure was so low that it took me more than 30 minutes before i completed my bath. terrible!!! wifi was horrible. i could not get a steady connection. i ended up using my cellular data. breakfast came 35 minutes late. nobody took our orders once we were seated in the lobby restaurant. the trainees were just walking past us. the only saving grace was the seasoned wait staff who immediately brought us food upon noticing our empty table. there are other accommodations in baguio which offer way, way better services than this.

Don’t stay here! This place will try to scam you for your money. I booked a reservation through their website thinking I was getting a great deal. After I made the reservation, one of my relatives said to not stay in the “Original” (aka Old) building because it’s very worn down, and to make sure the room I select was in the new building. I checked my reservation, and of course, it said I was in the “Original” building…so, my plan was to cancel and rebook a room in the new building. There was no easy way to cancel my reservation on their website. The only thing it said was that I would not be refunded if I did not cancel my reservation 1 day prior to my stay. I emailed the reservations help center asking to cancel my reservation (within a couple hours of booking it), and they responded to me saying they were going to charge me a 10% admin fee!! I had every intention of staying here, but I will not be staying here any more. What a scam! Please stay at a different, more transparent and honest company. I filed a claim against the 10% charge, and it is being settled. This was a lot of unnecessary hassle. Save your time and money and look else where for a better hotel.

Well from the get-go, just looking at the facade will give you a not so inviting feeling. The place is old and not well lit. The rooms are quite dusty (no-AC unit). The service phone ain't working. The linens are yellowish. They provide (old school) thermos for hot liquids. It gives you a low-cost motel feel. The only reason I gave 3-star is because of the friendly staff. The hotel needs renovation to attract guests. Just mere maintenance won't work. But if you're looking for a place just to get through the night, well this place will do.

Cons: Walking distance near Bell Church and Valley of colors (Stobosa) Shower with heater Friendly staff Hotel Supreme is across the Hotel Supreme Convention Plaza Cons: Mahirap sumakqy since commute kami Need mo pa maglakad ng malayo from Burnham para lang sumakay ng jeep; no probs nman if magtaxi; hirap kase magtaxi nung ngpunta kami, lahat may sakay Hindi ganung kabago at kalinis (for me kase hindi ako fan ng red carpet😅)