Sotogrande Hotel Baguio anmeldelser

Great accommodation and great food. Not satisfied with Front Office service. Key card was not working upon checkin, that was supposed to be ready and working bfore the guests arrived right? And we haven’t tried the pool bcause it was raining that day and on the next day they didn’t allowed us to use it as they put chlorine to clean it and that took more than 3hrs so no chance of using it as it was checkout time already😕

The worst hotel we stay so far. The room we stay the toilet smells so bad the sink is clogged knowing this is only 1 year old hotel and we don’t have privacy to let the curtains open because there’s another building in front. We pay 5700 pesos for 2 days with breakfast we never eat breakfast not worth it.. Security guards are more friendly than the staff. Also we have missing item. Location not that bad.

Hotel has a great location, and the staff were friendly and accommodating throughout our stay. The room was clean and generally comfortable, though there was a persistent odor in the bathroom that was difficult to ignore. Breakfast options were quite limited and could use more variety. Overall, it was a decent stay, but a few improvements would make a big difference.

Our stay was great! It's not walking distance to the tourist spots but all of them are within the area and hailing a taxi is not a problem at all. We also prefer not to walk 😅 But if preferred, it's possible as everything is near the area! We tried their heated pool while it rained, and we really enjoyed it! Such an experience with a cold weather in Baguio! The breakfast buffet is awesome! We love everything and their menu differs per day! The original flavor taho, strawberry and ube are such a delight! I think the only missing is cereals. First time to eat strawberry champorado! 😁 At first I was hesitant if the room will have a fast wifi for me to work. Viola! The room as a router! I was able to work with ease! We love the smart TV -- you only need to sign in your own Netflix account. We love our room view. We don't have to go to SM to see the Baguio city lights.. we already have it in the room. We have a balcony overseeing the pool area as well! We so love our room! 😍 Only thing is maybe they should add another desk or longer desk. The TV is already in the table and there is no separate desk for laptop or if you are having snacks/dinner. We asked, but they don't have a spare table. I think they can also add another chair since the room is good for two. There's only one chair in the room but when we requested for it, they were able to provide. Our room also allowed us to feel the breeze of Baguio! We can turn-off the AC and open the windows protected by mosquito net! I was just amazed with this feature! We truly appreciate their prompt service whenever we call the reception. We don't need to call for follow-up! We love them! We love that there is a bathtub and hoping they can also provide bath robes for a perfect bath! 🙏 Truly, we love to be back to SotoGrande whenever in Baguio! 🫶 Thank you SotoGrande for an awesome experience!

Great

Overall experienced i would rate them as an average for our 3d2n stay with Sotogrande..The Hotel was clean, staff are welcoming but some don't wear nameplates on duty most especially the front desk officer except for Paulo the bellboy who's only the one wearing nameplate while on duty😊.The food on the buffet was so good. My only concerned during that time was everytime i called up operator or the front desk officer for a needs you have to follow up 2x before they take actions..There was number for housekeeping to call but no one answers so I have to go through operator or the front desk again for my concern..

Hotel is new and clean. Facilities are beyond our expectation. Buffet breakfast is superb. We will definitely come back to stay in this hotel.

Great hotel. Will definitely be back. Booking process was a breeze

Very clean room and cr, with pool and bath thub, the breakfast buffet was excellent. We had a great time and experience. We will surely comeback and will recommend to our family and friends. One more thing my favourite fruit mangosteen was served during breakfast.

had a great stay good location niceplace i hope you could put signageinfront at the entrance of hotel

Good service! Had a little issue with bookings but all was solved by the hotel. Good job! Good location too!

Awesome stay… kind hotel staffs! enjoyed their heated pool but their gym is not yet well equipped (as of September 1, 2024)

The lobby was spacious and relaxing. The staff were really nice. Breakfast was amazing, every single day was different. I love that they also served taho (with the original flavor and ube and strawberry flavors too). We stayed there for 3 nights. It was good, especially that it’s just close to town. I’m not sure about the experience of other guests, but we’ll definitely come back. We felt relaxed and I loved the view from the balcony. Kudos!

we had a wonderful experience during our stay there. the room was spacious, the beds were nice and its amenities complete enough for our daily needs. There's quite variety of food during breakfast and most importantly it's location is friendly enough to go to many touristic highlight in Baguio.