Château de Bagnols

This enchanted fairy tale chateau must be visited at least once. Very hard to encapsulate in words. We wrote an e-mail to the hotel to thank them and reproduce that below, don’t really have any other words to describe our experience …”everyone ran the extra mile for us to make this stay a truly special homecoming anniversary. We hope to return for many more special occasions and hopefully with our family, next year. Where do we begin? Well from the beginning I suppose. The room reservation as well as restaurant and treatment reservations were dealt with with precision and efficiency. Our arrival and check in also was superb, from the gate of the chateau to the door of our initial very well appointed garden suite and then to the opulent Lady Hamlyn apartment we were handled with great care and understanding. We wish to thank you again for making us feel like a King and Queen and for making a special occasion even more memorable. The spa staff and treatments were exceptional and all the food we ate here was fabulous, please do bring the old hot chocolate back, it was something unique. We still remember it vividly after 33 years! The porters/car valets were both very courteous and thorough, concierge staff were tireless. There is a feeling one gets from genuine and sincere service with a smile and we noticed this from the whole team, let’s also not forget the housekeeping who kindly put up with all our requests, as did the concierge and everyone else. The gesture of kindly including breakfast for us was generous and kind and much appreciated.”

The most exquisite, most perfect, most beautiful place we have ever stayed. Exceptional food. Extraordinary service. Every detail was attended to. The staff are attentive, but not hovering. The pool and spa are divine. We rented e-bikes and toured the region, visited beaujolais vineyards and ate at multiple wonderful restaurants recommended by the Chateau. The Pierre Doree (golden stones) region is of incomparable beauty. Visit the medieval city of Oignt and the Tour d’ Oignt. Try to catch a market in a local town. Relax and enjoy. Best and most romantic escape ever!

Beautiful chateau, lovely room, quiet, gorgeous gardens and pool. Breakfast buffet was superb. Limited dinner menu but delicious meal. Excellent cheeses

Awful! Terrible service from the management. No interest in trying to help when we were delayed by a day due to ill health. We arrived to mediocrity resting on reputation. Tired fabric and unhelpful staff. Restaurants were closed without any notification and no attempt was made to offer an alternative. The client does not come first, their interest in profitability is all that matters. Most disappointing. Stay away, I definitely shall.

We stayed here for 2 nights on our road trip around France. It’s in a beautiful spot on the hillside with amazing views. Fr the minute you arrive you feel like you’re in a medieval film set. The village, the buildings are stunning. Our room was huge we stayed in room 12. It’s a beautiful space but a little fusty, which could be expected with the furnishings being so old, we also thought that charging for the water in the mini bar was a bit rich given the cost of the stay. The bathroom was also huge but the bathing facilities were a bit strange. You had a huge marble bath that you would never have been able to fill in less than a few hours and it had a shower head over it so you had to stand / sit in the bath and use the shower head, challenging not to spray water everywhere. The commode loo was an interesting touch, albeit not a fan. The gym is tiny and aircon doesn’t work but the spa facilities are lovely. The pool area was also beautiful. We hired the bikes for the morning and it’s a great place to explore. We had lunch on the terrace one day and much was nice and dinner in the restaurant which was also good. The staff are helpful, it’s a great place for a couple of days.

This hotel is incredible. The whole experience of the setting, the room, the food and the service was exemplary. I cannot stress enough how perfect the restoration of the buildings is - everything is perfect enough without making it into a Disney castle! This is for VERY special occasions but it is well worth it.