Hotel Rebstock

We looked for a nice authentic place while visiting the Christmas Market in Baden Baden. The hotel was open, the restaurant not. Probably there were no more than 3-4 parties staying judging from the number of cars, guests at breakfast, and size of the buffet. The rooms are actually nice and large, and they feel clean. The village is definitely off the beaten path. Probably during high season, with lots of people, restaurant fully running etc. etc. it become more pleasant and better quality?

While the hotel itself was fine, our experience with the restaurant was deeply disappointing and far below the expectations set by the website. The photos show a well-decorated and atmospheric space, but in reality, there were no tablecloths, and the tables were not set. Additionally, only half of the restaurant was open, while the rest of the space was dark and uninviting, which created an unpleasant atmosphere. Although the waiter was very friendly and professional, the owner could certainly learn from him. The owner had no idea how to treat or welcome his guests. Without introducing himself, we were rudely told to move from a table, despite there being plenty of space available. This was unnecessary and disrespectful, showing a complete lack of interest in offering hospitality to his customers. Overall, a poor experience in the restaurant that unfortunately tainted our positive impression of the hotel.

Originally I sought a hotel in Baden Baden, as I was visiting Gaggenau. However weekend hotel stays there were booked many weeks in advance. Casting a wider net, I located hotels in Neuweier. This turned out to be more my style, as it is quieter and more sedate. There are very nice walking trails above the town. The breakfast buffet was superb. The host family must not be from Germany as we both worked a bit in German to converse. I found them to be friendly and helpful. I believe I have found a new place to stay, and would gladly return again. I had one of the best third floor rooms overlooking the main road, with a balcony.

Very disappointing stay, looking on various booking site and the hotels own website it boasted a number of services and amenities which attracted us to this hotel. Upon arriving after a long travel day we were informed that the restaurant was not open and there was no where else local where we could eat. The The rooms themselves were clean and comfortable.

Wir waren nur für eine Nacht dort und waren sehr zufrieden. Es war äußerst sauber, modern eingerichtet, ohne den deutschen Charme zu verlieren. Es waren wenige Gäste da, da das Hotel geschlossen war und die erste Nacht wieder offen hatte. Sehr empfehlenswert.

Abbiamo soggiornato per una notte di passaggio verso il Nord. Alberto con bella vista sui vigneti. Reception molto cordiali. Camera tripla spaziosa e pulita. Buona colazione tra dolce e salato. Cena al ristorante dell’hotel con buona scelta tra diversi piatti e ottimo servizio al tavolo.