Aqua Aurelia Suitenhotel

Best location, friendly and helpful staff

房間空間寬敞，景色優美

至今已是第五次入住此酒店，特別喜歡；不但地理位置好，離温泉浴場近在咫尺，環境非常好。

非常好的酒店，距離兩個浴場都是一步之遙，酒店本身和附近的環境都非常適合散步，無奈我們去的時候是下雨天☔️但足不出門的的美景，貼心的服務人員和豐盛的早飯使我們擁有了美妙的度假心情，強烈推薦！

這樣的酒店在國內根本沒有星 被攜程騙了。

Yesterday when check in, the lady with blonde hair at reception was not professional, I asked if I can pay now, she said yes, but finally she said you have to pay tomorrow when check out without any explanation, plus she said our reservation was including breakfast, then I checked the confirmation mail received, indicating excluding breakfast, then I asked her to verify, she said: no , your booking without breakfast. For above 2 points she even didn’t apologise at all! Apart from above, I arrived at reception first, she saw me, no any greeting no any smiles; the my husband came, suddenly she started to smile…, I am thinking if my Asian look bothered her ( my husband is blonde of course), so my stay experience was not pleasant.

We loved staying at this hotel so much that we have decided to return three months later on our way back to Australia. We stayed in a Park view suite over looking the Caracalla Spa. Windows could be open for fresh air. The room was clean, spacious, the bed super comfortable and Rituals products in the bathroom. We chose the inclusion of breakfast and the selection was ample and fresh. We also dined in the restaurant and were able to have a small meal which is all we wanted on our arrival night. Staff were very friendly and helpful. Staying again so recommendation enough. Will be interesting how to experience the difference between an April stay and early July one. Also easy walk into the town and shops.

While researching hotels to stay at while in Baden Baden, there are many to choose from. We were lucky to pick Aqua Aurelia. There isn't much to not like about the hotel. The hotel has underground easy access to both Caracalla and Friedrichsbad spas, so if the weather is bad, you don't have to go outside. The hotel is an easy 5 minute walk to many restaurants for dinner if you want. The Faberge museum is just a 2 minute away. The breakfast at the hotel was very good with a wide variety and you can order eggs of any type you want. They also provide fresh squeezed juices. The rooms are very spacious and more than enough space if you have a lot of luggage. Compared to other hotels, the bathroom is very large. While in Baden Baden it rained every day we were there, but the hotel provided umbrellas for guest use. The best part of the hotel are the employees. Everyone is so friendly and always willing to help their guests. One employee in particular, Geistaute, was exceptional....always smiling, always willing to do whatever it takes to make you comfortable during your stay. We highly recommend staying at Aqua Aurelia. A truly wonderful place to enjoy Baden Baden.

Picture perfect town of Baden Baden is now one of favorites. Property is located slightly up the hill from the town center next to the thermal baths. Check in was professional yet friendly (front desk staff was excellent). Parking is a breeze in the garage. Room was over sized with a really nice patio overlooking the church and thermal building. Bed was good, bathroom was large with a great shower. Close to many place to eat. Would stay again for sure.