Das Ronacher - Thermal Spa Hotel

The rooms are large, comfortable, and perfect for unwinding after a day of skiing or relaxing in the spa. The wellness area is fantastic, with expansive indoor and outdoor thermal pools, numerous saunas, hammams, and a serene atmosphere. While massages are available, they are quite expensive - up to €75 for just 20 minutes. Meal service was exceptional throughout our stay. The multi-course dinners paired with a generous buffet selection offered something for every taste. We looked forward to each evening meal. The hotel ski shuttle is a huge plus - it will drop you off at any nearby ski slope and pick you up when you're done. This level of flexibility and comfort is rare and much appreciated. The afternoon snack service, which includes fresh fruit and cakes, is a lovely and delicious touch - and it’s included in the price. Unfortunately, our arrival was marred by a disappointing policy. We reached the hotel at noon and, despite rooms being available, were asked to pay a €165 fee to check in just two hours early. This felt quite unreasonable; especially as we departed at 8am on our last day and are regular guests. While it’s understandable that early check-ins at 8am should be discouraged, a more flexible approach for midday arrivals would go a long way in enhancing the guest experience. Waiting two hours in the car with a small child was not ideal. Despite the rocky start, our stay was wonderful, and we genuinely enjoyed everything the hotel had to offer. We would be happy to return in the future and hope to see a more guest-friendly check-in policy next time around.

No more than 3 stars,an old hotel that doesn t deserve more than 3 stars at a premium 5 star price.The hotel s only focus is to collect the money from everything without offering much in return.Everithing is outdated except for a few renovated rooms for which they charge extra after you ve already paid 450 eur ight.Stay away from this hotel if you don t want to pay for almost nothing

A wonderful hotel with wonderful and polite staff! Incredible thermal pools and amazing saunas with great relaxation areas. We will definitely come back and more than once!