Impuls Hotel Tirol

We visited the Tyrol 6 years ago, and had a wonderful time in one of the rather lovely modern rooms. It is, overall, an excellent hotel. Great leisure and wellness facilities, good food, nice staff, spotlessly clean. This review should not put anyone off going there. We will likely return. But, there is always a but. This year we were in Room 25 on the ground floor. A spacious, but traditional room. However, the carpet was covered in stains, or discoloured patches. It looked like someone had dribbled bleach all over it in an attempt to get rid of some other unsavoury stain. This was off-putting. The sink was cracked in two places. The shower temperature varied wildly during use in busy times, going from pleasant to uncomfortably hot to cool unpredictably. The room itself was extremely hot due in part to hot pipes running through the wall at the head of the bed, making it difficult for my wife to sleep. Management resolved that promptly, however. The biggest concern was the built in hairdryer in the bathroom. It had been smashed at some point previously, leaving the internals exposed, with only a flimsy piece of thermal card between the coil and the wet environment . This is obviously a burn risk, but much more importantly a serious electrocution risk. Tens of people die annually worldwide of electrocution due to faulty hairdryers. All it takes is a thin film of water between the live internals and the hand holding the dryer. The sockets should be fitted with ground fault safety cutouts but they are not always effective. We reported this on Monday and it wasn't dealt with till Thursday after the intervention of the Crystal rep. Lastly, housekeeping did not replace wet tools, tissues, soap, dirty cups till specifically requested for half the week. A different housekeeper took over and did all those things. So, this is a fantastic hotel. I highly recommend it for a ski holiday, and I would go back. But room 25 needs attention, and a serious health and safety issue should never be ignored, and the hairdryer should have been disabled or replaced immediately. (We were given an alternative hairdryer two days after reporting and it was fixed three days after, for clarification). I hope the hotel owner sees this, and understands I mean this to be constructive. He and his wife have an excellent hotel, and I hope to return with my wife in the future.

Absolutely loved this hotel. I went for a short weekend to Bad Hofgastein with my daughter and we had the most amazing time. The hotel had the most incredible spa area and outdoor thermal pool. Our room was stunning with incredible views and everything you need. Also loved how it was close to town and lifts. ski stops etc.. What made this hotel stand out was the fact that it's a spa hotel, and also a family hotel. So you can get the best spa weekend, while also having a glass of wine and incredible food. We had the same table each night with our name on it and staff were so lovely. The hotel owner Christoph Weiermayer is an artist and designer and his art is around the hotel. The attention to detail really stands out here. They also do radon treatment, which is amazing.. Even though the trip was just too short, I literally came home feeling totally energised. We will return.

This is a hotel border line a boutique and modern beautiful set up. It is in the middle of a lovely small almost country side set up. It is surrounded by beautiful alps, mountains and terrains. It is offered more than we could imagine. The stuff is very friendly with special reference to Ms. Daniella and Mr. Eddy hosts at the restaurant areas. The hotel has several amenities which enhance the stay. It is very clean. The food is great but there is always room for improvement but overall one of the best vacations.