Sagar M
20. november 2023
While the Mystic Valle Spa Resort in Igatpuri offered a spacious Premium Suite with a Living Room for our family of four during our three-night stay in November 2023, our experience was marred by various disappointments. Despite the promising description, the room felt outdated, with worn-out furniture and non-functional amenities like the Mini Fridge, Water Heater, Wifi, and Air Conditioner. The recreational facilities for kids, including the play area and gaming room, were either outdated or not operational. Our attempt to enjoy the unlimited buffet for dinner came with a hefty price tag of 699/per head + taxes, but the taste and quality of the food didn't live up to expectations. However, the silver lining amid these disappointments was the breakfast offerings, which were satisfying, and the attentive and helpful staff members who tried to assist despite the setbacks. Despite paying a significant sum of close to 28k (including taxes) for our stay for 3 nights, I couldn't help but feel that the experience did not justify the expense. Although Igatpuri is a stunning location worth revisiting, I will be more discerning in selecting accommodations, ensuring a better match for our preferences and expectations than the Mystic Valle Spa Resort.
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