Granada Luxury Beach-Ultra All Inclusive

We are now in Hotel 7th floor room 7130 We can say this hotel is extra ordinary,this is first time we write a review while we are in hotel.Staffs service 100% there is no where you can we can compare with this hotel,this hotel is up to standard everything you looking for is in place so don’t think twice you won’t regret if you come this hotel.

Long story short: I had a great time at this resort. I booked a Swarovski Suite and I got room 2000. At reception I was greeted by a Hassan I believe who is fluent in English. The resort is quite big but well organised and you can find all the facilities quite fast. The food was great and quite diverse, the drinks were decent. The staff of the hotel is really friendly with everyone and not only with certain nationalities as I read in some reviews prior to my visit. The VIP Pavilions are really nice and the staff there is, again, really friendly and helpful. Would've been nice to know the depth of the water next to each pavilion. All in all a very good experience.

It’s one Beautiful place for holiday and staff very friendly and respectful swimming pool was great clean water and restaurant great full of different food fresh made thank you for service we had see again Thank you I was rate 10 of10 and should be 7star

Very sad to be home! Food: the food was great, huge variety and I’m usually very wary about all inclusive because of the buffets but I didn’t once get sick and enjoyed trying all the different types of cuisine on offer. Our last night was the Turkish night with a group of men playing some instruments and lots of lovey food! Couldn’t fault it. Room: we were given a ground floor room on the lobby floor. The only noise was the fire exit door being slammed many times early hours of the morning. I didn’t complain as I think it was the maids and if I wanted one not close to the fire exit, I could’ve paid more or ask to move but It didn’t bother us too much. Staff: I have to give huge credit to the entertainment team! Absolutely amazing, full of fun and worked so hard. They have one day off a week and seemed they worked from morning until late night and always had a smile on their face. They seemed to speak many languages and their English was very good. Always included everyone and very competitive with games! The reception staff were very friendly and welcoming. The only downside was I didn’t find many staff who understood English so having a language barrier was a little difficult when wanting something simple like toilet paper. Beach: the beach was lovely although we just had a little look around but didn’t sunbathe there. Seemed very clean and spacious and there’s an outside food area where you can get ice cream, burgers, pizza and fruit amongst other food and drinks. Other guests: some of the other guests can be very rude. One lady wouldn’t let us use the empty sunbeds next to her, no towels down but she was shouting something in German and waving her hands like telling us to go away. Lots of Russian and Eastern European guests, not many English but my partner got involved with the activities and made some friends with other nationalities which was really nice. Maids: they work so hard; room was so lovely and clean, toilet roll topped up every day and clean towels. Also minibar restocked every day. You can also get the bus to Alanya which is about 40 mins away where there are more shops that sell the ‘designer’ items! Haha! You get on the bus at the back, pay when you get off at the front and it was 2 euros each single journey. Can get a little bit warm so take a fan! Drinks: as is usual on holidays abroad, they put a lot of alcohol in your drinks so if you’re not keen on your drink tasting only of alcohol, ask them to just put a little bit, I think staff assume the English love a drink haha! Free water bottles whenever you need them in fridges around the hotel and pool areas. On site shop: there’s a shop near the restaurant on floor -1 where they sell little gifts, some snacks and drinks. Not badly priced either if you just fancy some crisps. Spa: you get given towel cards when you arrive and you can exchange them for towels in the spa on floor -2, when you leave you can take them back and get your cards back to give to reception wh

I stayed there for 5 days and everything went well. Unfortunately, there are still points to be addressed. First, when using the tap or taking a shower, the water temperature and intensity change without even touching it. Then there was a foul and very disturbing toilet smell at the ends of the pool and around it. Then, to also address the food, the juices (orange, pineapple) were like water. It's as if they added water to the juices to get more. However, apart from this point, the food was excellent, there were different types of dishes depending on the day (sushi, burgers,..) Finally, I strongly advise you to choose this hotel, because, for a family of 3, everything went really well, there were no problems. The staff was very friendly (despite insistent looks from some workers). There were small "restaurants" near the beach where you can have drinks, fruits, waffles, ice creams, burgers, turkish dishes (gozleme) for free.

Negative: I don´t recommend this hotel for non smoking people, especially families with kids. The hotel should make rules for smokers and make smoking areas and not let people smoke everywhere. Only indoors I didn´t see the smokers, but everywhere else, there were non stoping smokers. Even if we wanted to enjoy our dinner outside (at the dining area), we coudn´t do that , because even there people were smoking and there were no signs about it´s not allowed. If we wanted to enjoy evening shows, we couldn´t enjoy them, because people were smoking even if there were lots of kids. I came home with smelly clothes. There was no much activities during the day time either. One day we saw a foam party and volleyball and that´s it. We visited the hotel in the end of April. We couldn´t do later check out, because they said that hotel was fully booked, but later after check out we ask to check if we forgot some items in the room, they send a cleaning lady to check and by the time they haven´t even cleaned the room yet. It was 3 hours later of our check out. So, we were wondered why they even said it was booked, when there was no one in the room. When we did the check out they didn´t ask how we liked the hotel. Like we didn´t even matter. Only the man who carried our luggages asked about it. He was a really nice guy. Luggage room wasn´t closed, everybody who wanted could go there. Positive: The food was great. Everyday there was something to eat. They offer drinks during the dinnertime (wine, beer, shampagne). In the beach area was buffee as well. Spa was nice, saunas were nice, hamam treatment was nice as well. Beach area was clean and spacious. Pool was little cold, but it wasn´t a problem, because we knew it was not heated. Room was nice, however they didn´t vacuumed the carpets once we were there. Only other areas were cleaned. They decorated the room when it was our daughter birthday and the dining table was decorated as well. It was a lovley gesture. The waitress even sang „Happy Birthday“ to her and brought a cake with a candle.