Heywood Hotel anmeldelser

Being only vaguely familiar with Austin, I wasn't sure what to expect from the location and the hotel itself. But we LOVED it. The Heywood is practically perfect. From the welcoming phone reservation and in-person greeting by staff, to the layout of the room, the design, the comfort and the setting, everything is extremely well put together. It's casual but sophisticated, comfortable and modern. It's a gratefully quiet haven in the heart of East Austin, close to the 6th St corridor, and an easy walk into downtown. And did I mention the free snacks? PS - I've stayed in some of the crappiest hotels in the world and some of the finest. The Heywood, for me, captures the essence of Austin. And it really is perfectly delivered.

Just returned home from our third stay in three years at the Heywood Hotel in Austin. As always, our experience was exceptional from beginning to end. There is no better location for travelers - wonderful food, drinks, music, shopping all within an easy walk, or a short Uber ride. Ashley, Edgar and Kayla were on hand to take care of us, and each of them truly have the soul of service and the heart of hospitality. Our room was in pristine condition - floors clean, not a speck of dust to be found, and the beds are so comfortable. During our stay, snow blanketed the city for a day, and we were more or less confined to the room as most businesses & restaurants were closed until the evening. But they were kind to check on us and provide coffee and tea until we could venture out later for dinner. We have stayed at some of the best hotels in the country, but have never had the level of service and personal care that we receive from the Heywood. They are a unicorn among their industry peers - rare and splendid!

Homey, clean, and comfortable, with thoughtful personal touches and yummy treats. Welcoming staff. Cute decor. Healthy plants. Nice patio. Peaceful and quiet. Free parking a plus. Enjoyed my stay, would stay again. Hey hey Heywood, nice job!

Excellent overnight stay at this gem of a find in East Austin! The staff Erin & Brian were so gracious. It was quiet location. Very comfy bed, tasty coffee and walking distance to restaurants, bars and Lady Bird Lake. Would definitely stay here again.

Our second stay at the Heywood was even more charming and pleasant than the first. The staff is unfailingly friendly and helpful. Booking and checking in were easy and smooth. Our requests were met perfectly and the hotel even provided some local drinks and snacks above and beyond what we had requested. Our King room was cozy and inviting, private and quiet even though it was right off the lobby and looked out onto the Main Street nearby. Tons of restaurants, shopping and activities only a few minutes away. We love this place and can’t wait to come back!

Flawless logistics (booking, directions, check in, coffee, housekeeping, ice machine, outdoor seating areas,) warm, welcoming staff and impeccable attention to details, everything was truly perfect. The hotel is managed and staffed by warm, friendly, helpful people who went out of their way to make our stay memorable. Ashley made excellent recommendations for stops on our road trip, Erin went out of her way to help with restaurant reservations, Rebecca stayed late to check us in when our flight was delayed and Brian was a wonderful host. Thank y'all so much!

Wonderful hotel with amazing details, from little chocolate fancy treats to local beer in the fridge. The bed was super comfy with fresh white linens and they even had ice already in the bucket! No worries about the parking, which was a big plus. We enjoyed sitting in the chairs out front as well as the upstairs outdoor area. Beautiful and serene. I felt the value was perfect. Can't wait to return! GPS had us going around the block a few times until we just entered on Ceasar Chavez. That was easy. The service is extremely personable, too.

The Heywood was perfect for our needs. We needed somewhere comfortable to stay for a night to visit friends etc. it was stylish, clean and well located. Would also be great for a longstay without all the intrusion of a full service hotel. Staff were personable and helpful

My husband and I had a wonderful stay at the Heywood last week. The facilities were the near perfect boutique feel - home-like with great personalized service. Mason, Erin and Ian made us feel so dang welcome and comfortable. They have numerous suggestions for restaurants and activities. They made it hard to leave! The architecture is way cool and upstairs outdoor patio deck is a great space for when friends come over. Everything flows. Our room was upstairs with a private outdoor patio space, a super huge soaking tub with a skylight and extremely comfortable bed. Most importantly they have a robust Cuisinart coffee maker with their own coffee blend and all the trappings for no extra charge. The community kitchenette is a fabulous amenity. They were very generous with a freebie basket full of goodies and even had a cool Eclipse tote bag as a gift since we were in town for the event. All in all a superb value and terrific time.

Everything about our stay at Heywood Hotel exceeded our expectations. We travel to Austin a minimum of 2-3x/year to watch our daughter compete in regattas at Lady Bird Lake. Usually, we stay at a major chain's flagship hotel downtown, where we are automatically upgraded, etc. However, tired of paying $65/night for parking and lack of customer service. So, we started looking for something more intimate east of 35 and within walking distance of the lake. Stumbled upon Hotel Heywood and will definitely be back. The personalized service was exceptional. Completed a pre-visit questionnaire ahead of our visit and room was stocked with our preferences (e.g., tea over coffee, Zilker beers, down-free pillows). Room was exceptionally clean and well-appointed. Knowingly booked the smallest room (Queen Bee) as we waited until the last minute. Room was still the perfect size for two. The weather was beautiful, so we fully enjoyed the communal outdoor space rather than lingering in our room. Convenient location within walking distance of Lady Bird Lake and tons of amazing restaurant options (e.g., Launderette, la Barbecue, Apt 115).

Comfortable room stacked with beverages and munchies which was a nice welcome. We were in room number 4 on the 2nd floor. The private patio space was like having another room. The common patio space was also welcoming with cushioned chairs, tables and shade covering. The neighborhood is East Austin and there were plenty of places to eat and drink if you didn’t have a car. We were there for two nights and at the time we were the only guest there in this 7 room boutique hotel. I would definitely stay here again.

Back to Austin, TX for a second year in a row, and much as we love the city, the Heywood Hotel was a key figure in our decision to return a second year in a row. Truly one of the most unique and special hotel experiences available. This is a beautifully restored boutique hotel, and the design is comfortable and clever. Each room has a unique flair. Great location in the East Austin area, but conveniently close to downtown, shopping at S. Congress, and LOTS of great food & music venues. But what really makes the Heywood stand apart is the exceptional level of service and hospitality. We've stayed in some of the top hotels in the country, but never received the level of care and personal attention we get from this group. Cara, Erin, Jayde and Ian all went the extra mile to make sure we were happy & comfortable, as well as helping with ideas for planning a day/evening out, directions, food options, etc. A few days prior to arrival, we received an email with a questionnaire to complete with a 'wish-list' of items we would like to have. Not only were these requests met, we were given a wonderful welcome basket with t-shirts, snacks, magazines, etc. The rooms are kept immaculately clean and beds are very comfortable. We are talking about a return trip to Austin, and will most definitely be back!

We were there for a family wedding and filled all the rooms. Cara, Erin, Jade and their team were fantastic and couldn't have been more accommodating. The rooms were spotless. Highly recommended. C & S

A wonderful little boutique hotel. Not far from downtown and near (walking distance from) a few spots we wanted to visit. Clean, modern rooms. Nice common areas and amenities. And Ian and Erin were VERY helpful during our pre-registration and check-in and during our stay! We will definitely stay here the next time we visit Austin!