Moxy Austin - University

Staff were very friendly and knowledgeable on things to do in the local area. Hotel bar had a good view too. Highly recommend.

The overall feeling of the hotel is good, suitable for young people, the interior decoration is young and trendy, and it is very close to the University of Texas. Generally speaking, the location is advantageous, but the price does not match the hardware facilities. The lobby and bar are integrated, and there will be parties at night, which is more suitable for couples or young people.

The room was modest yet nice. I liked the bar and outdoor area. Nice to have the ping pong and shuffle board

The entire set up of the property was amazing. The check in desk is right near the bar and the cool aesthetic is there. I did not like the small rooms and shower in the room. It felt a lil disjointed but the rest of the hotel was cool.

While the style of the hotel was modern and cute, you can tell it’s a bit dingy. It’s also in the heart of the university and university living so there’s a ton of traffic, both pedestrians and vehicles at all times which creates a lot of noise. The room felt small and the design of having the sink and shower in the room and not separate was odd. There were no amenities like lotion, a coffee pot or even a refrigerator. So a pretty basic room. It ended up being fine for what we needed for one night but I likely wouldn’t return. Also, the only parking available is in their garage which is all valet and they charge $55 per night.

The receptionist was not very friendly. Barely polite, even. It was one of the situations where the words themselves were fine, but the body language was not welcoming at all. I felt like I was inconveniencing them by being there. We got to the elevator and could not get it to work. First, no one said we needed to scan the key card to get it to work, so we had to figure that out on our own. Second, the key card didn't even work. This is our first time at Moxy so we're absolutely figuring it out as we go. We scan the card multiple times but it never lets us select a floor. Finally we try the other card, suspecting that maybe this initial card was not properly activated and yes, it worked. Dropped our stuff off in the room and went back to have the card re-done. The same person helped us and acted like they'd never met us in their life. It felt absolutely rude and like an intentional power play, because the way they helped us was not nice. In the most patronizing way, they explained that we needed to keep the cards away from magnets. I mean, come on. To not explain anything else and then explain THAT?? Not a good look for Moxy. Your receptionists need to be receptive.