Avid Hotel Austin – Tech Ridge

Overall friendly staff with great attitude will always beat out the minor issues

Perfect!! New and SPOTLESS room. Yes, a little small for American standards but more than enough for a short stay. Good breakfast, with healthy options (fruit, good yogurt, omelettes)… my husband would have liked more options but I had to remember him that it’s a 2-star hotel. It did not seem like that, but above 😊 Body soap, shampoo, condicioning and body cream. The only thing that I missed was a hairdryer… I have brought one just in case from some others 2-star hotels reviews. I didn’t ask but I am pretty sure that they would have provided one at your request. The room also had an iron & iron table. Very kind personnel. And… kids stay for free!! We are a family of three but even better deal for a family of four!! Close to the highway, 15-20 min driving to Capitol and downtown… and perfect location to explore the sorroundings!!

The room was tiny the sink leaked from the pipes underneath and it was not a small leak. Literally everything about the room was small there was no closet the refrigerator was the smallest one I've ever seen and then on top of that I have a service animal and I was followed outside and told by the night person that she did not believe that that was a service animal why because he wasn't on a leash and didn't have his vest on and he walked 10 ft away from me to go pee? Not everybody's service animals are the same I've had mine for years before he was my service animal I've only had seizures for a year and it is absolutely absurd that I was questioned on it I will not return to this hotel

房間很新很乾凈，衹住了一個晚上，早上很早去趕飛機，沒吃到早餐，吃了一點花生醬做早餐，也是美味，茶水咖啡熱水熱巧克力是24小時供應的，這一點不錯👍

Hotel is quite nice, quite modern IHG hotel brand, appears to be quite new from Reception etc... Staff were very friendly and helpful throughout the stay. Room is modern, nice bed and clean with good showers and toiletries. Enough space and very clever storage and charge points. Strange pillows which were too soft and a loud AC unit which even when off was still making noises. Breakfast: Very good, egg white omelette on some days, Bagels, a little bit of fruit, yoghurt, hot drinks, Cereal, granola bar, hot meat sandwich and 24 hour hot drinks and water available which came in very handy. Not far from downtown and also shopping outlet.

Business trip from 2023.02.08 to 12. It's close to Samsung Austin. It's not far from the restaurants. Front desk Mr. Reagan is very friendly staff~ It was clean, quiet, and breakfast was good. a reasonable price~ Nice view ^^~

This is a minimalist hotel to say the least. They were serious when they told me upon checking in that I would not get extra rags or towels because two was all I was provided for a four night stay. Rooms are very small. "Breakfast" is just as minimalist and there is no pool per the website!. Took 10 min to get hot water in shower and your room temp hovers around 70, so if you like to sleep cool forget it. No coffee in room; no room for coffee maker. Gym was decent, for minimalist. Not for a multi-night stay. Laquinta is right behind and probably better. Just because you claim you are minimalist doesn't mean you skimp on comfort and hospitality.

Terrible experience from both management and staff. No decorum or customer service skills and a lack of boundaries in interacting with guests professionally. Staff need to be coached on how to resolve issues efficiently, without unreasonable excuses and how to treat guests. I was double charged by this hotel and will not recommend it to anyone or ever stay again. If I could give zero stars I would. The room and bathroom was dirty and they have a lack of time management skills and room readiness for guests.

I visited this hotel in February, it's nice to be in a clean and comfortable room. The bed linen is ironed, the staff is wonderful, they helped with the settlement. The room is very spacious, there is a big TV. Cool gym. In general, I liked the atmosphere very much!