Park Hyatt Auckland

Park Hyatt Auckland anmeldelser

Park Hyatt Auckland

99 Halsey Street, Auckland Central, Auckland, Auckland Region, 1010, New ZealandVis hoteloplysninger
Park Hyatt Auckland
Park Hyatt AucklandPark Hyatt AucklandPark Hyatt Auckland
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Gæsteanmeldelser

9.2/10
Fantastisk
164 anmeldelse
Bekræftede anmeldelser
Placering9.5
Faciliteter9.1
Service8.6
Renlighed9.5
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Alle anmeldelser(164)
Positive anmeldelser(156)
Anmeldelser med billeder/video(41)
Fantastisk ophold!(33)
Fantastiske værelser(25)
Fantastisk beliggenhed(23)
Venligt personale(16)
Fantastisk udsigt(9)
Fantastisk restaurant(6)
Praktisk beliggenhed(5)
Negative anmeldelser(8)
Gæstebruger
King Size Seng Værelse med Marina-udsigt
Overnattede i nov. 2024
Familie
2 anmeldelse
7.0/10
Slået op den 7. jan. 2025
thumbs up: 1/ location - right on the viaduct harbour 2/ room is spacious & with practical layout and furnishing 3/ nice to see beau the labrador, the ambassador of the hotel  4/ concierge staff mr kim was professional for addressing us  thumbs down: 1/ check in - checked in at about 3pm and waited for more than 40 minutes to have the room ready ... luggage wasn't even sent to the room and needed to wait for another 20 minutes 2/ housekeeping - an area needed big improvement ... it' was not up to park hyatt's standard ... missing replacing tea cups, wine glasses, body lotion, soap, slippers, water, and etc ... the floor was with dust after staying 9 nights ... soap dishes weren't cleaned everyday 3/ breakfast - so apparently short of staff and training ... there were times proper cutlery wasn't prepared when seated and needed to ask for it .. missing orders like cup of coffee and water 4/ guest services - please don't expect calls to be picked up timely
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for choosing to stay with us at Park Hyatt Auckland. I am happy to receive your comments and thank you for the positive remarks about our hotel location and great service from our concierge team. We truly appreciate your feedback as it helps us identify our shortcomings and strive for improvement. Through the investigations I have done, there are several important points that our restaurant operations and service team can improve & will help try to avoid such things happen again. We are truly committed to enhancing our service quality and regaining your trust. We look forward to the opportunity to serve you better in the future and to show you the improvements we have made.Thank you , Kind Regards. Park Hyatt Auckland Team
K
Værelse med 1 kingsize-seng
Overnattede i jan. 2025
Familie
67 anmeldelse
9.5/10
Vidunderligt
Slået op den 19. apr. 2025
The room was very nice and clean. Great amenity and location. 
Oversæt
Anonym bruger
King Size Seng Værelse med Marina-udsigt
Overnattede i sep. 2023
Forretningsrejsende
29 anmeldelse
8.0/10
Meget god
Slået op den 9. okt. 2023
The pool was under maintenance with no indication when booking. But rooms are nice and clean, location is great!
Oversæt
Svar fra overnatningssted: Thank you for taking the time to share your feedback about your recent stay at Park Hyatt Auckland. We are very delighted that you generally enjoyed the overall stay with us, especially for our easy access location and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Gæstebruger
Værelse med kingsize-seng og balkon
Overnattede i maj 2023
Rejs med venner
11 anmeldelse
9.5/10
Vidunderligt
Slået op den 20. aug. 2023
Beautiful hotel location, with great rooms overlooking the water. Fantastic Le Labo toiletries in the room, and a nice pool + spa. Hotel has a nice bar too. Could just do with some nicer design touches - the design feels a bit forgettable.
Oversæt
Svar fra overnatningssted: Thank you for taking the time to share your feedback about your recent stay at Park Hyatt Auckland . We are very delighted that you generally enjoyed our overall image, especially for great location, excellent in room amenities and other facilities . We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Gæstebruger
Værelse med kingsize-seng og balkon
Overnattede i apr. 2023
Rejs med venner
29 anmeldelse
10.0/10
Enestående
Slået op den 5. jun. 2023
Really nice hotel. Great bar and nice rooms. Nice staff. Would stay again
Oversæt
Svar fra overnatningssted: Thank you for taking the time to share your feedback about your recent stay at Park Hyatt Auckland. We are very delighted that you generally enjoyed our overall stay, especially for our Bar and room, as well as the excellent service from our team. We will continue to strive in delivering quality services and hope to welcome you back soon in the future!
Huihuangfeixu
Værelse med to enkeltsenge
Overnattede i apr. 2025
Rejs med venner
3 anmeldelse
10.0/10
Enestående
Slået op den 7. maj 2025
非常喜歡，景色一流，房間佈局合理，床也很舒服，酒店望出去就是港口和天空塔，有中文前台，溝通方便，房間的燈光操控很智能
Oversæt
mimomimooo
Park Suite
Overnattede i dec. 2024
Familie
26 anmeldelse
10.0/10
Enestående
Slået op den 15. feb. 2025
服務態度很好，房間乾淨整潔，洗漱用品齊全！房間有大陽台非常寬敞舒服，窗外景也很美！酒店附近餐廳也很多，有幾個playground適合帶孩子玩。週末不遠處有很多酒吧稍微有點吵。
Oversæt
Svar fra overnatningssted: 尊敬的客人：您好！非常感謝您在攜程上給予奧克蘭柏悦酒店的五星好評，您的認可對我們意義重大！我們非常高興您對我們的服務態度感到滿意，這一直是我們的追求。同時，您提到房間乾淨整潔，洗漱用品齊全，這讓我們感到十分欣慰。房間的大陽台寬敞舒適，窗外的美景讓您心曠神怡，這些都為您的入住體驗增色不少。酒店周邊豐富的餐廳選擇和適合孩子的遊樂場，也讓您的旅程更加便捷和愉快。關於您提到的週末酒吧聲音稍顯嘈雜的問題，我們深表歉意。我們會積極關注並採取相應措施，儘量減少噪音對客人的影響，以確保每一位客人在入住期間都能享受到寧靜舒適的環境。再次感謝您選擇奧克蘭柏悦酒店，期待您下次光臨，我們定會為您帶來更加卓越的體驗。祝您生活愉快！
Gæstebruger
Harbour View King Size Bed Room with Balcony|Havneudsigt kingsize-seng værelse med balkon
Overnattede i mar. 2025
Andet
10 anmeldelse
8.7/10
Meget god
Slået op den 19. apr. 2025
都很好 但是行李服務太慢了！！所有酒店裡有史以來最慢.
Oversæt
Oliver0-0
Værelse med to enkeltsenge
Overnattede i sep. 2024
Rejs med venner
2 anmeldelse
8.0/10
Meget god
Slået op den 5. jan. 2025
房間整體設計還是不錯，屬於現代風格，早餐可以單點也可以自助，他們家早飯自助相比單點菜顯得一般了。要真挑毛病就是硬件設施一般，網速差看電影連續劇有卡頓，還有就是一進門就是WC，在意的最好考慮一下。 設施：整體設施設計的不錯，兩個浴室有一個帶浴缸，要説設施裏面就是一進門就是衞生間廁所。 衞生：整體衞生確實可以，看着挺乾淨的。 環境：整體現代風格，有個櫃子專門可以喝茶喝咖啡自選，咖啡茶一般，飲料礦泉水除了兩瓶免費送，其他的都是收費。而且外景能看見天空塔，一層餐廳旁邊就是海港。 服務：餐廳和客房服務確實可以，軟件方面比國內很多酒店好。
Oversæt
6/16
Svar fra overnatningssted: Dear Oliver,Thank you for choosing to stay with us at Park Hyatt Auckland. I am happy to receive your comments and thank you for the positive remarks about the hotel staff. At the same time, I am well received your comment about our room layout and Wifi speed, please rest assure that, your valuable feedback has been discussed with IT Team , proper action will be taken, to fulfil our promise to our guests. I will definitely share your comments with the whole team, and strive to continue improving our service and facilities. Thank you again, and look forward to welcoming you back again in the near future. Thank you , Kind Regards. Park Hyatt Auckland Team
Gæstebruger
Værelse med kingsize-seng og balkon
Overnattede i mar. 2025
Solorejsende
1 anmeldelse
9.5/10
Vidunderligt
Slået op den 21. apr. 2025
設施非常好，應該是akl cbd最好的酒店了。但感覺服務員態度一般，每個人都很匆忙有點沒耐心的感覺。spa超級喜歡，泳池小感覺不是那麼乾淨，spa桑拿泳池提供很多浴巾很方便，房間很舒服。早餐非常好
Oversæt
Gæstebruger
Værelse med kingsize-seng og balkon
Overnattede i nov. 2024
Andet
4 anmeldelse
10.0/10
Enestående
Slået op den 25. jan. 2025
風景如畫，新年度假，絕美體驗
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for choosing Park Hyatt Auckland and for sharing your wonderful experience with us.We are delighted to hear that you enjoyed the picturesque scenery and had a wonderful time during the New Year's holiday. Your positive feedback is truly encouraging and inspiring for us.We strive to provide an exceptional experience for every guest, and it is always rewarding to know that our efforts have been appreciated. We look forward to welcoming you back to Park Hyatt Auckland for more memorable moments in the future.Thank you once again for your kind words and for choosing us as your destination.
Marshalyu
Værelse med to enkeltsenge
Overnattede i jun. 2024
Familie
9 anmeldelse
5.0/10
Slået op den 22. jul. 2024
硬件挺不錯的酒店！但是服務一塌糊塗，特別是當天duty manager Christine，太不夠資格當這樣五星酒店的經理！服務態度極差！當場complain後，還在辦一個勁狡辯！後來果斷住新開的Intercontinental hotel，那高了一個檔次！所有洗漱用品Byredo的，牙膏也明顯好一個檔次！
Oversæt
Svar fra overnatningssted: 感謝您選擇入住奧克蘭柏悦酒店。很抱歉您在我們酒店入住過程中發生了不愉快的體驗，未能讓您享受到高品質服務。柏悦酒店的基石之一便是完美無瑕的服務，我們努力主動積極地為每一位賓客提供最高水準的服務。為了確保我們的賓客體驗始終維持在我們所期望的高標準上，我們會加強員工服務意識的培訓，給您帶來真正高質量的服務。下次若您有機會再次來訪奧克蘭，請一定再次入住我們的酒店，讓我們有機會為您提供您應當享受到的奢華由心的服務。
AiwanshuadeTina
Deluxe-værelse med kingsize-seng
Overnattede i maj 2024
Familie
24 anmeldelse
9.0/10
Fantastisk
Slået op den 13. jul. 2024
酒店在奧克蘭碼頭邊，碼頭景色不錯，早餐分冷食自選和熱食單點，品質不錯，房間和國內對比的話比較簡單了面積也略小，算是奧克蘭目前最好的酒店？
Oversæt
6/9
Svar fra overnatningssted: 尊敬的賓客您好，感謝您選擇入住奧克蘭柏悦酒店感謝您對於酒店住宿服務給予的良好評價，希望您在入住期間感受到了一個充滿時尚風格、提供卓越服務、保證與世界隨時連通的環境，並且真正盡享柏悦靈感之旅。您的支持是我們進步的動力，希望不久能再次見到您，讓您再次享受到致臻“奢華由心”體驗。祝您旅途順利，生活愉快！
Gæstebruger
Værelse med kingsize-seng og balkon
Overnattede i sep. 2024
Andet
7 anmeldelse
10.0/10
Enestående
Slået op den 10. okt. 2024
很喜歡這家酒店
Oversæt
Svar fra overnatningssted: 尊敬的賓客您好，感謝您選擇入住奧克蘭柏悦酒店感謝您對於酒店住宿服務給予的良好評價，希望我們活力四射的鮮活環境和具有當地特色的鄰里文化，讓您仍然留有鮮活的美妙回憶。希望不久後能夠再次見到您，為您打造衹屬於您的柏悦鮮活體驗。祝您旅途順利，生活愉快！
Maggie
Værelse med kingsize-seng og balkon
Overnattede i jun. 2024
Familie
4 anmeldelse
10.0/10
Enestående
Slået op den 2. aug. 2024
在奧克蘭市中心，周圍很多酒吧，遇到週末的話，低樓層晚上會有點吵，有人飆車。不過酒店服務很好，餐廳很好吃！
Oversæt
Svar fra overnatningssted: 尊敬的賓客，非常感謝您選擇在奧克蘭柏悦酒店用餐！感謝您在百忙之中抽空對您的用餐及住宿體驗進行點評和分享給其他賓客，很高興看到您對我們的菜品以及服務都非常滿意，能得到您的肯定是我們堅持要做到更好的理由。一流的食材創造出一流的美味！我們堅持用最新鮮的食材，烹飪最美味的菜品，是因為我們希望把最好的用餐及服務體驗帶給您以及其他顧客，我們願意傾聽任何您在用餐中提出的建議，您的建議才能幫助我們更好的改進。再次感謝您的到來，祝您的生活如同這甜品一樣甜甜蜜蜜！