Regal Residency

Beware of this hotel. It's a scam. The conditions of the hotel is not satisfactory. The room booking is different from the photos described. Many ants in the room. Many stains on sofa and beddings. The bathroom still has some hairs left. The bathroom window cannot be closed. The owner promised to refund the booking but turned out to be none. The conversation has been recorded. Please avoid this hotel.

We stayed with Regal Residency last weekend (5th to 8th July 2024) and we were very disappointed with the overall experience. On arrival we had to phone someone to come to reception and wait for them to come and give us our keys and that was the last time we saw a member of staff! Our rooms were cold and we could not find out how to work the heaters, as luck would have it my husband discovered the switch by accident the following day but we had a very cold night. The one pillow each was wafer thin and the duvet was even thinner. The television would not work, no plug for the kitchen sink, the coffee and tea were not topped up and the bins were not emptied for the whole of our stay. The steps leading up to our rooms were dangerously steep, especially when wet. I was extremely disappointed with our experience and it was not worth the two hundred dollars plus per night we stayed.

Would not recommend this place Disappointed with room and room service Kitchen ill equipped , had only a small frying pan . Couldn’t even boil an egg and took until Day 3 to provide one small saucepan ! Sheets never changed despite staying over 2 weeks and towels only changed twice .Visitors laundrette was very scruffy preferred to go to public laundromat!