Best Western Auburndale Inn Suites

I ended up with a lovely suite, everything was in great shape. Front desk was friendly and let me work in the lobby after check out, which I appreciated.

Upon entry, the lobby was stifling; hot. The elevator was broke, and I had to carry luggage up three flights of stairs. I encountered a disheveled and disoriented woman in the hall who appeared inebriated. A group of three teenagers, running up and down the halls, banging on walls and banging on our doors. It got to the point that not only was it disturbing, but I felt unsafe. The room smelt musty. curtains would not close all the way. Remote control did not work and TV signal repeatedly dropped. We left first thing in the morning and chose to sit in our car for over two hours in a Starbucks parking lot versus stay a moment longer. Upon exiting stairs, wet with spills and wet floor signs in the lobby with filth all over the floors charged $150 fee for possible incidentals, which they stated would be returned after several days. This was after I paid for the hotel in full.

Elevator was broke our whole stay, a door handle missing off one of the doors that had to stay propped open or you would be stuck in the stairwell and no hot water on our last day there. Paid too much for these issues!