Crowne Plaza Atlanta - Midtown

No hair dryer, no iron, lights in bathroom sink area not working. Old, musty smell. Needs to be updated and cleaned up!!! They ask how your room is, you tell them and NOTHING is done about it.

This hotel was exceptionally difficult to locate. Furthermore, they do not provide complimentary parking; the paid lot is also situated far from the hotel building. I encountered significant issues with their payment system. They do not accept cash for parking, and during check-in, my credit card was charged a deposit with the assurance of a refund within 24 hours of checkout. It has now been 72 hours since I departed, and the refund has not been processed. My attempts to resolve this via email have been ignored, as I have received no response.

Slept in sweat because the AC would. It come on. Called the front desk multiple times and they hung up on me. They were very rude!

It’s a cute place, but the hotel left us with a lot of confusion because they said they had some things, like free parking, but it wasn’t. It was actually $36 per day. The room didn’t have a fridge either

The location is simple superb, located just right in the middle of two MATRA stations and stone throw away from major attractions in the city and walking distance to famous restaurants and markets, making your stay so convenient.

Really sweet staff! Bathroom clean, sheets clean, BUT the furniture was dusty, carpet genuinely disgusting and obviously had not been vacuumed in a long time (I kept my shoes on whenever I was not in bed) and the bed frame was seriously gross too and needed a vacuum.  I didn’t mention it to the staff because I’m British and we don’t complain 😅  I ate a quesadilla from the restaurant (no room service but you can get it takeaway) that was pretty good and the portion was big. Ordering Uber eats was also an easy process as they leave it in the lobby. Would stay again but next time would say something to the staff and ask for a room clean.