Courtland Grand Hotel, Trademark Collection by Wyndham anmeldelser

I booked the hotel due to it's proximity to the NCAAF championship game. I booked the room for 3 people but towels were only for 2. The room service request by telephone was not successful...no one answered after 5 minutes of ringing. I went to the concierge for towels and they handed them to me and told me to take them to the room. Then the toilet got plugged and it took two trips to the main desk and 5 hours to get the toilet unplugged. If you like the location..great...if you need service you will want to visit another hotel.

Customer care can be better for people travelling from far. Checking in can be adjusted. The food was great. The facilities were great. The staff were friendly and very helpful.

great hotel. close to aquarium and coca-cola world. air conditioner is powerful. wifi is fast, while one of my devices cannot get connected though.

Perfect location

Was great!

房間還不錯，就是管理不是很好，房間沒有每天打掃，而且瓶裝水都不給，房間電話打給前台直接沒人接。最可怕的是有個好像*******流浪漢從酒店的後面進入游泳池，我們剛好帶孩子在泳池玩，酒店20分鐘左右才把流浪漢找到趕出去，萬一沖上了客房就麻煩了，就是感覺安保不是很到位，酒店管理有漏洞，對這次的入住不是很滿意，代客泊車，45刀一晚的收費，比旁邊的停車場貴一倍多，但是整個酒店就是這個代客泊車的服務稍微好一點，酒店附近的流浪漢比較多，路邊都是尿味….

服務員很熱情，位置離着會展中心走路大概15分鐘，出門向前走，有一箇中餐餐廳和商場，地鐵站，吃飯交通比較方便。早餐很豐盛，房間比較寬敞。性價比高

酒店有點年份，之前是叫Sheraton，改名了！前台很nice，bar也可以。

安全、衞生，服務細膩

房間沒有任何洗漱用品，沒有水，很吵鬧，隔音不好，有黴味。

房間無法開窗透氣，有一股黴味，隔音一般。

挺好嗎，不錯的

挺好的，房間有點舊，去展館也方便

服務超級差