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Bekræftede anmeldelser
Placering4.4
Faciliteter4.3
Service4.3
Renlighed4.4
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Alle anmeldelser(135)
Positive anmeldelser(36)
Anmeldelser med billeder/video(7)
Fantastisk beliggenhed(17)
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Rent og ryddeligt(6)
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Praktisk beliggenhed(5)
Negative anmeldelser(3)
Amr
Classic-værelse med queensize-seng
Overnattede i jan. 2024
Forretningsrejsende
145 anmeldelse
5.0/5
Enestående
Slået op den 31. mar. 2024
Excellent experience, hotel is new and very clean. Central location, can’t find any better choice
Oversæt
Svar fra overnatningssted: Dear Amr,Thank you for your fantastic feedback! We’re delighted to hear that you had an excellent experience and enjoyed our central location, along with the newness and cleanliness of the hotel. It’s wonderful to know you found everything to your satisfaction. We look forward to welcoming you back for another memorable stay.Warm regards,Evripides TzikasGeneral Manager
SaltAtlas
Superior-værelse med kingsize-seng
Overnattede i jan. 2024
Booket for andre
20 anmeldelse
5.0/5
Enestående
Slået op den 14. feb. 2024
Excellent location.
Convenient transportation.
Great room facilities and cleanliness.
Markable service.
Impressive view on the terrace.
Oversæt
Svar fra overnatningssted: Dear SaltAtlas,Thank you for your wonderful review! We’re delighted that you enjoyed our prime location, convenient transportation, and the comfort of our facilities. It’s great to hear that our service and the impressive Mappemonde terrace view made your stay even more memorable. We look forward to welcoming you back for another exceptional experience.Warm regards,Evripides TzikasGeneral Manager
emurla
Superior-værelse med kingsize-seng
Overnattede i dec. 2023
Familie
9 anmeldelse
5.0/5
Enestående
Slået op den 18. jan. 2024
Nothing negative about this awesome place.
The personal is so friendly, they try to help you with all small details.
You will feel yourself like at your home, you will not want to leave this place at the end.
Stunning view at the rooftop to Acropolis, amazing location close with Kolonaki,Syntagma and all popular brands,cafes,restaurants by walk.
Excited to come back to the hotel.
Thanks to all the staff again and again.
Oversæt
Svar fra overnatningssted: Dear emurla,Thank you for your heartfelt review! We are thrilled to hear that our friendly team, stunning Mappemonde rooftop view, and central location made you feel so at home. It’s wonderful to know that you enjoyed all the small details and the easy access to local attractions. We truly appreciate your kind words and look forward to welcoming you back for another unforgettable experience.Warm regards,Evripides TzikasGeneral Manager
Maria Victoria
Classic-værelse med queensize-seng
Overnattede i maj 2023
Familie
2 anmeldelse
1.0/5
Slået op den 17. jun. 2023
Be aware that team keep deleting bad reviews on various platforms. This is a pathetic service. Basically, we called up the hotel to book directly on the same day as arrival (so literally less 8-9 hours of staying at the hotel). We are Accor Plus members (and frequently get privileges in the hotels across the world, i.e. complementary upgrades, late checkouts, breakfasts included, friendly service etc.). Here, the rate that your team gave on the phone was 2x larger than ***********, Trip.com and Accor Plus website rates…. Also, after booking through aggregator, we then wrote email saying that would appreciate complementary upgrade (as Accor Plus members), hotel team ignored that email as well. FYI - there are 3 different categories of rooms available today through aggregators. Hotel team mentioned “we will try our best and put a note”, which clearly they didn’t, as nobody even remembered about this at the checkin. Surprised of such a service at a 5-star hotel!!!
Oversæt
Svar fra overnatningssted: Dear Maria Victoria,Thank you for sharing your feedback with us. We are committed to providing the best possible experience for all our guests, and we regret that we did not meet your expectations during your recent stay.We would like to clarify that our team strives to provide accurate pricing information and personalized service. While upgrades are subject to availability, we ensure that all guests are treated with care and respect, especially our valued Accor Plus members. We apologize if there was any misunderstanding regarding your request for an upgrade or any other aspects of your stay.Please be assured that we take guest feedback seriously, and we continuously work towards enhancing our services. If you have further concerns or would like to discuss your experience in more detail, we would be happy to address them directly.We hope to have the opportunity to serve you better in the future.Warm regards,Evripides TzikasGeneral Manager
Anonym bruger
Superior-værelse med kingsize-seng
Overnattede i jun. 2023
Forretningsrejsende
18 anmeldelse
4.7/5
Vidunderligt
Slået op den 6. aug. 2023
Very quiet room, convinient location.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for your kind review! We are pleased to hear that you found our location convenient and your room quiet. We look forward to welcoming you again soon for another memorable stay.Warm regards,Evripides TzikasGeneral Manager
Christos Polydorou
Classic-værelse med queensize-seng
Overnattede i nov. 2022
Par
1 anmeldelse
5.0/5
Enestående
Slået op den 29. dec. 2022
Great location! Value for money! Highly recommended! Exceptional food and drinks.
Oversæt
Anonym bruger
Superior-værelse med kingsize-seng
Overnattede i okt. 2022
Solorejsende
36 anmeldelse
4.7/5
Vidunderligt
Slået op den 9. nov. 2022
Perfect location; staff very helpful with restaurant bookings and transport arrangements
Oversæt
Gæstebruger
Juniorsuite
Overnattede i jun. 2022
Forretningsrejsende
2 anmeldelse
5.0/5
Enestående
Slået op den 31. jul. 2022
STRUTTURA CENTRALISSIMA, CON PISCINA PANORAMICA, CAMERE SPAZIONE, PULITE
Oversæt
Mahmoud Maghraby
Classic-værelse med queensize-seng
Overnattede i aug. 2022
Forretningsrejsende
4 anmeldelse
4.2/5
Meget god
Slået op den 11. sep. 2022
Great location, very small rooms though.
Oversæt
Alaa El Hewely
Superior-værelse med kingsize-seng
Overnattede i jun. 2023
Forretningsrejsende
12 anmeldelse
4.5/5
Fantastisk
Slået op den 6. okt. 2023
Nice hotel
Oversæt
Svar fra overnatningssted: Dear Alaa El Hewely,Thank you for taking the time to share your thoughts with us. We are pleased to hear that you had a positive experience at Athens Capital Hotel - MGallery Collection, and we appreciate your kind words about our amenities and service.We strive to continuously improve, and your feedback will certainly help us in that effort. We look forward to welcoming you back soon for another enjoyable stay.Warm regards,Evripides TzikasGeneral Manager
Gæstebruger
Classic-værelse med queensize-seng
Overnattede i feb. 2024
Familie
8 anmeldelse
1.0/5
Slået op den 11. mar. 2024
çok kötüydü çocuklu seçmeme rağmen ilave 80 euro ödeme aldılar odalar küçük manzarası görüldüğü gibi değil memnun kalmadık
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for sharing your feedback. We regret to hear that your experience did not meet your expectations. Regarding the additional charge, we strive to ensure clarity on our pricing policies, and we apologize if there was any misunderstanding. We would have been happy to address any concerns during your stay to ensure your comfort. We take all feedback seriously, and your comments help us improve our services. Should you wish to discuss any details further, please do not hesitate to contact us directly.Kind regards,Evripides TzikasGeneral Manager
Svar fra overnatningssted: Dear Guest,Thank you for taking the time to share your feedback. We are delighted that you enjoyed our central location, as well as the hotel’s facilities and the service provided by our team. Your kind words are truly appreciated.Regarding your comment about parent-child facilities, we are pleased to inform you that we do offer nanny services upon request, which can be arranged for your convenience during your next visit.We look forward to welcoming you again for another memorable stay.Warm regards,Evripides TzikasGeneral Manager
Svar fra overnatningssted: Dear Guest,Thank you so much for your wonderful feedback. We are thrilled to hear that you enjoyed our prime location near Constitution Square and had a pleasant experience with our team. It’s also great to know that you appreciated our room facilities and breakfast offerings.We will be sure to pass along your kind words to our team, particularly the front desk and breakfast staff, for their dedication to making your stay enjoyable. We’re also glad you enjoyed the local specialty Freddo cappuccino – a true Greek treat!We hope to welcome you back to Athens Capital Hotel - MGallery Collection in the future.Warm regards,Evripides TzikasGeneral Manager
Svar fra overnatningssted: Dear YusyuanFu,Thank you for your wonderful feedback and recommendation! We’re delighted that our central location made exploring Athens so convenient and that you enjoyed the freshness and comfort of our hotel. It’s also great to hear you found nearby options to complement your stay. We truly appreciate your kind words and look forward to welcoming you back for another memorable experience.Warm regards,Evripides TzikasGeneral Manager
Svar fra overnatningssted: Dear Yiyiyi999,Thank you for sharing your feedback. We’re pleased that you enjoyed our location, convenient access to Athens' main attractions, and the artistic ambiance of our decor. It’s wonderful to know that our facilities contributed to a comfortable stay. Your comments are valuable to us, and we hope to welcome you back for an even more memorable experience in the future.Warm regards,Evripides TzikasGeneral Manager