Athens Starlight Hotel

We stayed at the hotel for one night, which unfortunately was sufficient to leave us disappointed. The location was excellent, and the hotel was clean; however, the service was lacking. Our check-out time was early, at 7:50 AM, due to a flight departure at 10:40 AM. We kindly requested to have coffee in the restaurant before breakfast service began at 8:00 AM. Unfortunately, we were directed to a neighboring location or offered to have it served in our room as a compromise. Additionally, we were provided with a lunch box, a photo of which is attached. I must express concern regarding the quality of the items, specifically an orange that was approximately the size of an egg, with a dried and aged peel, appearing to have been stored for at least two weeks. This experience was highly disappointing.

This hotel is very conveniently located near the action, and the reception staff was friendly. However, the rooms themselves left much to be desired. The shower was poorly functioning and difficult to use. While the bed was comfortable, the rest of the room was mediocre at best. I honestly do not understand how this hotel received such a high rating. If I had known the actual standard of the hotel, I would have chosen to stay elsewhere. When I raised my concerns with the reception, they said the manager would get back to me, but I never heard from them.

Louis at the front desk made my stay amazing. I arrived around 10AM to drop my bag off early, and he spent perhaps an hour with me, letting my phone & power bank recharge while we talked. I got excellent guidance with a map to get to all the sights I wished to visit, a wonderful Greek lesson, as I had just arrived from the USA, and encouraging chances to practice the expressions with him each time I went out and returned during my 2-day stay. My room on the first floor was convenient (I'm 67, so that's always a factor, even with an elevator) and clean, although the street was a bit noisy at times--handy to have noise-canceling airpods, so I could sleep about 12 + hours to get over my jet lag. Breakfast was pleasant. When I had an early SeaJets booking to head out, Louis was extra helpful giving me options to arrive on time, arranging a taxi for me in the end so I would make the boat on time. Efharistó!