Gæstebruger
5. maj 2024
Never written a negative review before, but room 002 in the Newel is the noisiest hotel room I have ever stayed in. On ground floor with window about 8ft above street level and a pavement's width from road. Windows had ventilation space underneath which allowed even the quietest noise in from outside, but is was never quiet. Constant mopeds, cars and vans passing outside, including all night, a Bar directly opposite across only 30ft of street. Very loud music until 2am on friday and saturday and then staff coming out around 3am, chatting, getting into cars and shouting their goodbyes. On one morning, a street market, with stalls directly under the window setting up before 6am, vans, shouting and scaffolding for awnings. And the main front door crashing shut everytime it was used. I expect some noise in hotels, it happens. But how Newel can let room 002 with a clear conscience is beyond me. We asked the very disinterested Receptionist is we might swap rooms, she said NO, despite the hotel not being full. The roof top breakfast bar was closed for several days, so packets of stuff delivered to rooms instead, luckily we took our own tea/coffee and milk as there was none. Eventually we managed to order breakfast for 8am, but it was late that day and we left without it. I would warn everyone to avoid room 002, I can't speak for the other rooms, but imagine all the street facing ones would suffer from the same noise levels
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