Red Roof Inn & Suites Athens, Al

Better than expected I was pleasantly surprised, the room was nice, large bathroom and vanity, full size refrigerator/freezer. Walking distance to restaurants and shopping. Will stay there again.

I loved the room and bed, but the sheets were stained, which could indicate dirtiness. I know that’s not the case because it smelled good.

Room was dirty. Black hair everywhere, floor was dirty, comforter had dirt spots, towels had stains. We had the suite and TV in couch area didn’t work. No soap in either bath or sink area and no shampoo. We used what we packed. The dead bolt on the door would not close. Breakfast was average. The noise from traffic and workers staying there was LOUD. At checkout we weren’t asked how the stay was and they refused to give us a receipt. Said there system wouldn’t allow it because we booked through *******. We will never stay at a Red Roof inn again.

Staff moved us to a King suite and the bedding was clean, but bath and bathroom door were filthy. Headboard coated with dust. Again, staff moved us and that was very nice.

I enjoyed my stay and I will go back and I will recommend people to stay there and I know

We were locked out of our room for 20mins after coming back from dinner while the front desk found the manual key to unlock the door. Which was quickly followed by my son laying in bed and having a huge cockroach crawl on him. We were moved rooms because it was late and we just wanted to get on the road early in the morning. Our new room had no shower towels, the tv did not work, and the shower was either freezing or broiling. The front desk staff said he left a message for the manager and we would be called the next morning about all of our issues. We never received a call. Because we booked through *******, he said we would have to go through them for the refund. ******* has since tried to contact the property and hasn’t gotten a response so our issue is now closed. So nice to know that NO ONE is responsible for this situation. Both ******* and Red Roof Inn are passing the buck to each other and no one cares. Stay somewhere else.