Mövenpick El Sokhna

設施：很喜歡的 衞生：乾淨衞生 環境：靠近海邊🏝️，看日出，看海上生明月夜 服務：很好，物超所值，我挺喜歡的，地方不在赫爾疙瘩但是小眾的地方，體驗感不差

The Worst Experience at Movenpick El Sokhna Hotel I checked in on Monday, 11/2, with my trolley bag, laptop bag, and another bag containing my football. 1. From the very beginning, after receiving my room keys, no one offered to help deliver my bags to the room. 2. The room was very old, with outdated furniture and a TV with a bad signal. 3. The bathroom was also very old. The Biggest Issue: Theft and Unprofessional Staff My football was stolen from my room. When I filed a complaint, the Head of Housekeeping and the Head of Security accompanied me to search for it, but unfortunately, it was not found. I pointed out that the only person who entered my room after I left was the room service staff, and I complained about him. However, the response from the Head of Housekeeping was completely unacceptable—he raised his voice, refused to acknowledge my complaint, and even became aggressive, almost leading to a physical altercation. The Head of Reception and the Head of Security had to step in to calm the situation. The next day, when I met with the hotel manager, he told me that the room service staff had been investigated and that there were “no doubts” about him. No compensation was offered. He also mentioned that the Head of Housekeeping received a four-day penalty. I told him I would escalate the matter to the Tourism Police to ensure the situation was handled properly. When I returned to my room to check out, I suddenly found my football there. This confirmed to me that Mövenpick El Sokhna has zero professionalism and employs thieves. Highly NOT recommended!

It was really pleasure for my first time there. I am fully satisfied about the amenities, housekeeping and frontdesk assisstance. I would like to thank Mr Ahmed Saber, Wisa from front desk and Maher Eldaba from housekeeping for the perfect job they do.

Unfortunately, it is not enjoyable at all. It lacks many services and activities. It is extremely boring. The stuff there don't know professionalism in their work, except few of them who deal in a very friendly manner. The only thing fantastic is the beach

Absolutely amazing place, staff are so friendly! When we arrived everyone waved, remembered us as this is the third time we have arrived. Ammar and Ibrahim at the pool are both friendly, accommodating to all nationalities and ages. Ibrahim is my favourite and makes the most delicious chocolate milkshake and has world class customer service. Chef Mohammed Salah made me Toumaya as it’s my favourite, this was only because they heard it’s my favourite so he went out of the way to make me. Nader in the Zen bar makes the most amazing Cinderella/ Arizona sunset non alcoholic cocktail tails. Chef Islam makes the only calamari i eat, which was tender and like chicken. I felt so welcome in all places, the hotel, rooms and environment is very clean. We were half board food was amazing! So much variety and restaurant onsite for any lunch great options at brill at prices. We saw dolphins daily in the sea it was truly magical. We shall be coming back every year as it feels like home.

A wonderful and comfortable hotel for relaxation, and I would like to thank everyone very much: Ahmed Al-Feki. In room service, he paid great attention to us and provided us with all means of comfort. Also, thanks go out to Al-Mosaleh Youssef, Mr. Sharif Mahmoud, the restaurant manager, Wael Samir, and Chef Diesel for making us comfortable and meeting our requests quickly, with great professionalism, and a smile that does not leave the face.