Sakimi-cho 6-41, Atami City, Shizuoka Prefecture, 413-0019, JapanVis hoteloplysninger
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Vi matcher prisen
1 nat
Gæsteanmeldelser
4.3/5
Meget god
39 anmeldelse
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A very, very hospitable experience. Guests were made welcome immediately upon arrival, and through the stay with thoughtful touches. The food for the half board (Italian banquet, breakfast) was very enjoyable. Staff seemed genuinely interested in making our experience the best possible. Even the taxi ride up the crazy, narrow streets of Atami added to the experience. Very gaijin friendly.
Oversæt
Svar fra overnatningssted: この度はご利用いただき誠に有難うございます。お褒めのお言葉に恥じいるばかりでございます。ごゆっくりお寛ぎいただけたのでしたら幸いでございます。これからもスタッフ一同、お言葉に負けないように努めてまいりますので、また次回、熱海にお越しの際は是非当ホテルをご利用頂ければ幸いです。スタッフ一同心よりお待ちしております。 編集削除
Gæstebruger
Overnattede i okt. 2022
Solorejsende
3.0/5
Slået op den 10. nov. 2022
I had been to Atami a few times and chose this hotel because it seems different from the more traditional types of onsen hotel. And I was drawn by their massage service. After 5 days' travelling to different onsens in Fukushima and Yamagata, I was looking forward to a quiet and relaxing stay in Atami while enjoying a good massage. The location of the hotel provides an excellent view from the hill top. This is a great plus. I did know I need to use a taxi from the station to reach the hotel. Yet it was a huge surprise to find a long pile of stairs to climb in order to enter the hotel. There is porter service to take my luggage when the taxi driver sounded the horn though. Before booking the hotel, as I was not familiar with it, I did go to their website to check every single details. When I found their description of the opening hours of the onsen a bit strange, I even wrote to them to ask questions. Yet I found they were not forthcoming in disclosing the not-so-favourable aspects of the hotel. I have mistakenly booked a room without a bath/shower. I in fact did not mind that much for I intended to use the public onsen. But such information should be given at the outset so that I could have a choice. There are positive aspects about this hotel though: - I did like the room, spacious and modern, and free drinks in the fridge. - The food quality of the restaurant was good and the service there was excellent. - The spa was really nice and the masseur was highly skilful. I spent nearly two hours there and it was a dream. All in all, if the management can take a closer look and address the negative aspects, this hotel could become a good destination for a relaxing and unique stay in Atami.
Oversæt
Svar fra overnatningssted: Firstly, we would like to thank you for using our hotel for your relaxation. It seems you enjoyed your time here. You mentioned about our Spa and Restaurant’s services quality. But there was some miscommunication and apology for the inconvenience. We always looking forward to make easy and memorable time in our hotel to customers. We are very grateful to receive such review and appreciate your time. We will definitely work on it to improve quality of our hotel. Thank you for your great review. Waiting for your next arrival.
Svar fra overnatningssted: この度はご利用、またご投稿までいただき、誠に有難うございました。お褒めのお言葉に、恥じ入るばかりでございます。ご家族水入らずでの、夏休みをお楽しみのご様子、微笑ましく拝見しておりました。ごゆっくりお寛ぎいただけたのでしたら、幸いでございます。これからもスタッフ一同、お褒めのお言葉に負けないように努めてまいりますので、ご意見、お気づきの点等ございましたら、お気軽にお伝えください。次回は、是非、海と夜景と花火をお楽しみください。お待ちしております。