Crowne Plaza Asuncion

We were here in October and this time I invited my brother-in-law and his family for two days on the executive level. They had a wonderful time in the pool. Very good breafast and most importantly, an attentive staff.

This review refers to my stay of 4 nights at the beginning of December 2022, for which I am deeply satisfied as this IHG hotel is outstanding in all aspects: tasty and varied breakfast, central location, business center having desktop computer, kind and attentive staff, fantastic swimming pool, nice ambiance and relaxing atmosphere, appealing bar and an appetizing restaurant featuring the Paraguayan milieu. With an expeditious check-in, as a Platinum Ambassador member of the IHG Rewards program I was given a welcome drink voucher by the Front Desk Manager Aureliano Gonzalez, which later prompted me to be introduced to the hotel bar Oddisea, which distinguishes by the spacious sitting and the friendly attention. The local "picada" accompanying the beer deserves to be recommended as it is frankly fullfilling. The central location of the property is to be pointed out as it is in a walking distance to the downtown attractions including the Uruguaya square, several government agencies, the Cathedral as well as the Costanera, where many tourists go. A special paragraph is to be awarded to the breakfast as it is mouthwatering because of the variety of options and the tastiness. For business travelers, there is a quiet business center with a desktop computer being very suitable. I have to congratulate personell Lorena Rolón as she was courteously assisting me in several possibilities for visiting and vacationing in Paraguay and other stuff as well as Ms. Virginia for the check out. The Wilson's restaurant is excellent for savoring the meat preparations of Paraguay and other local meals such as the famous Sopa Paraguaya. Rooms are spacious and TV broadcasting allows to watch all national channels, and mini bar is available likewise. The hotel features an Executive Lounge, which remains closed due to the pandemic and would be spectacular to reopen it as soon as possible as several Crowne Plaza establishments in other countries have reinstated them.

Llegamos cansados al hotel y la recepcionista nos dijo que bajemos nosotros nuestro equipaje, consulte si tenían botones y me dice que iba verificar, consultamos horario de atención del restaurante y nos responde que esperemos ! Luego hace toda una introducción sin decirnos nuevamente si atendía en tiempo o no. Ingresamos a la habitación y no funcionaba el aire , nos dijeron que enseguida subían a verificar , ante la demora nos bajamos y nos dicen que no abastece su generador, solicitamos reembolso que por suerte fue concebido pero no recomiendo no volvería ni siquiera si es gratis . Pésima atención y servicio

Servicio de Calidad, preocupados. Atención de Primera, muy amables. Habitación Semi-lujo. contiene: Heladerita | Caja seguridad | Plancha Cafetera | Secador de pelo | Tv Cable Cama King | Alfombrado | Baño semi-lujo Piscina de rooftop. | con vista al Río Servicio de Toalla Pro / pool Restaurante propio. c/ Desayuno. Bar propio. ( con welcome drinks) Spa | Gym | Sauna. En el centro mismo de Asunción. c/ Estacionamiento.

O hotel despreparado para tudo,no dia do reveillon as pessoas levavam pratos com comidas para jantar nos quartos porque não tinham funcionários suficiente para atender poucos clientes Piscina suja e nao.ligam as luzes a noite ,assim como as mesas com salgados e bebidas tudo sujo nas mesas e ninguem.limpa Pessima experiência

El miércoles 13 de diciembre, mi novia y yo resevamos un día para el Day Use en sus instalaciones. Una vez que fuimos a la piscina (no señalizada con paneles y complicado de encontrar) nos dimos cuenta de que había obras en curso por lo tanto no se podía utilizar la piscina! Muy decepcionados fuimos a la recepción a pedir explicaciones ya que una de los principales motivos del Day Use es el uso de la piscina, nuestra sorpresa fue aún más grande ya que nos dimos cuenta que los empleados no estaban al tanto. No creo que volvamos pero recomendaría mejorar su comunicación interna y externa para evitar más molestias a sus futuros huéspedes y dar la información adecuada. Punto positivo: el reembolso que solicitamos se hizo rápidamente.