The Veil

The Veil Hotel lives up to its name. The dimly lit rooms feel shrouded in a veil. Advertised as a suite, it's actually just an ordinary room – very ordinary indeed. No swimming pool, no gym, and the elevator broke down 2-3 times, causing great anxiety. The front desk staff showed no service awareness. I highly do not recommend this place. Breakfast，The staff's English proficiency is very poor, making communication difficult. The room design clearly had no experience—terrible job! So many pointless features, like twelve light switches scattered around the entire room. With so many interconnected switches, turning off the lights before bed becomes a frustrating challenge, wasting time as you fumble around trying each one.

酒店設計感很強，從外面看非常漂亮。房間設施真的一般般，最多是亞朵的水平。餐廳號稱是全阿斯塔納第一，結果剛坐下説了兩句英文居然被旁邊的顧客種族歧視了，又搞笑又離譜。但前台到餐廳的服務都很棒，點贊

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