The Broadoak

Went back to the Broadoak to try the new menu, I can’t tell you what a difference it has made and how delicious the food was (I am such a fussy eater) I had the chicken burger and my partner had the chicken stir fry and both looked beautiful and tasted so nice. Puddings are my things and the cookie dough is the best I’ve tasted (trust me I’ve tasted a lot) along with the cookie dough ice cream. For a party of 8 of us, the food arrived quickly and was presented lovely and every one was left feeling happy and full. Service was excellent and Suzanne our waitress was so attentive. Will definitely go back.

We live locally and due to disappointing experience do not frequent this establishment .After seeing on social media change of chef etc thought they deserved another go !Excellent value deals monday to Wednesday, 2 mains for £20.Food was excellent ,also impressed with friendly staff.The open fire also makes for great ambience .Look forward to visiting again soon .

Lunch only - We have been before and, in the past, had thought the food was delicious & good value for money. Today, we were initially surprised to see the car park empty. On seeing that the lunch menu no longer offered a one course option, we thought that this was the explanation. However, when the main course arrived, we were gob-smacked! On the plate was a tiny sliver of pie. Needless to say that none of our party will be dining here again. What a disappointment & waste of money for diners. I would like to say that the staff were lovely.

Impromptu decision to go out for Sunday lunch. I can 100% say that our meals were amazing. I ordered the most delicious chicken roast dinner - cooked perfectly and tasted wonderful. My daughter had scampi - the best she had ever tasted. My husband thoroughly enjoyed the rag pudding. As for the desserts... out of this world. Cannot fault the service either. Thank you.

The bedroom was clean and tidy and the manager was lovely and helpful We were visiting the Field of Gold festival and needed directions the staff rang a taxi and took the time to look out for its arrival I found it a pleasant hotel and relaxing stay

Family room booked - 1 milk between the 3 of us for coffee & tea which we didn’t realise until the morning and nobody is available to replenish due to there being no reception. We arrived back late so we had to use the fire exit to gain entry to our room. Room had stains on the walls, dirty carpets and cobwebs in the bathroom. The toilet was in need of a good clean. Limescale stains. The hotel has potential, I’m sure it will be lovely after the renovation. The one lady who checked us in was friendly and polite.

Restaurant only for a Sunday meal. Carvery only tepid, meat been standing maybe overnight. Roast potatoes and cheesy broccoli, very hard, peas like cold bullets. Yorkshire pudding cold and greasy. Inedible. My husband had chips like he has never seen before, he couldn’t ear them. We ordered drinks, 10 to 15 minutes later they came to take our food order, we had to request the drinks. 4 girls behind the bar plus manager and we’re not busy. One girl had her long hair flowing front and back of her, not good for serving food and drinks. To top that I was then blocked in the car park by the pot washer, who was parked up not in a space, I had to wait on him coming to move it. Atmosphere not great in the pub plus a very noisy table in middle of the bar with what sounded like drunken lads. Not a great Sunday lunch, but we tried it.

Visited with an old work colleague on Saturday 16th March. Staff very helpful. Food and drinks were good, although a bit top end price wise. We sat in a little (could say private) area, near the window, within the restaurant which was quite nice. Nice comfy Chesterfield type chairs. Being super critical, the chair arms need re-covering, as large foam areas clearly visible. However, we came for lunch and not to inspect chairs, so just an observation. On the whole, everything good and we’ll visit again.

We had a birthday celebration meal in a private room for 20 people. The pub asked for the orders a week in advance for all 3 courses. The car park is tiny, somewhere that offers rooms you’d expect to be able to park. Starters were fine, nothing special, the soup of the day was laced with pepper but just about edible. For main courses, 2 of the party had steak which were duly introduced as a medium rare and a well done. One of the party had the bacon cheese burger which was pink and very undercooked, he didn’t eat it. (Photo attached). He didn’t send it back, he didn’t want to have a replacement as it had put him off and didn’t want a fuss at a celebration. When the plates were cleared the uneaten burger was noticed. The man who cleared up then tried to justify this pink burger by saying the chef had cooked it like a steak????? Gaslighting at its best. At no point was the diner asked how he wanted his burger cooking and I’m yet to dine in a restaurant that offers a rare burger. For a decent sized order you’d expect an apology and a simple removal of the meal from the bill, not so in this place. The desserts were brought out and the waitress said that the chef had not got out enough fudge cake. Bearing in mind that they had the order a week in advance this was surprising but also confirms that everything is frozen. I wouldn’t eat here again if it was free.