Art Hotel Asahikawa

The hotel is good but there are 2 car parks. One is at the hotel building one is 2 blocks away. Staff is with language barrier. He asked us to park at the carpark 2 blocks away and we asked if we could park at hotel, he didn’t answer and kept saying we should park farther carpark. We asked reception at hotel and she said there is height restriction at hotel carpark but our car didn’t seem to be over the limit.

I stayed at Art Hotel twice. The first time was great, they gave me a deluxe room on the top floor. This recent trip, I was put in a side room which had not been cleaned - human hairs had been wiped all over the scuffed up walls, and even little moleskine band-aids were stuck all over the bathroom. This was really shocking considering how luxury the hotel feels from the lobby. I think MyStays corporate would be interested to know that one of their properties is being run this badly. Is this one of those super racist Japanese hotels where, if you're a foreigner they don't even want you there? So they try to get rid of you by putting you in the worst room? There's no excuse for this. The cleaning team should at the very least be penalized for not doing their job. This is a hygiene problem as well as terrible for your reputation, and following this trip I won't ever invest my money in a MyStays chain hotel . Whoever the General Manager of Art Hotels, that person is a liability for the entire company based on this experience.

Value for money with good buffet breakfast. Our triple room is "large" enough for us to open all our luggage

We have a lot of luggages n nobody help us, we booked 2 rooms n car park was away from the hotel

Very nice and good hotel. Value for money. Near to restaurants and convenience stores.

The room is clean and tidy, and the overall situation is very good.