Pousada Mirante da Prainha

This was by far the worst Hotel experience we had so far. First we found out that the place is located on top of a very steep hill, very bad to walk by foot in flip flops and even Uber drivers refusing to drive up there. Not suitable for unfit people. Arrived, we received a room facing the street with a tiny window and the size of a shoebox. Very unwelcoming room that smelled moldy and appeared old and not taken care of. Upon our request if there was any nicer room available we were told only for almost double the price. They were by far not booked out, though. The bathroom was not clean and a long dark hair was greeting us from the toilet seat. No amenities (shampoo) were provided and the towels were rather rugs. Out of routine we inspected the bedsheets with our black light torch and were left disgusted! The whole bedsheet was stained with large blood spots, as if someone was heavily bleeding in it. We insisted again to change the room and were directed to the manager. The lady’s behavior was the least guest-accommodating we ever experienced and a person with such an attitude should not work in hospitality! She was so arrogant and did not even want to have a look at the bedsheet. Instead, she cancelled our booking and threw us on the streets at 10pm! We absolutely cannot understand other guests ratings of this place and we’re shocked by this experience. Absolutely NOT to recommend, there are so many other nice places in Arraial do Cabo that treat their guests with respect and are welcoming.

Pousada aconchegante e familiar. Ótimo café da manhã, área externa espaçosa, vista do segundo andar top, boa localização, limpeza impecável. Fica no final de um morro que qualquer carro sobe, mas preferimos colocar nossa atividade física em dia. Subimos e descemos todos os dias. Pqravquem gosta de caminhar consegue acessar as praias Prainha, do Anjos (Cais) e praia Grande(pôr do sol) Pontos negativos ou que precisam melhorar: colchão da cama de casal ( muito deformado, haja coluna) e travesseiros (com eles ou sem eles não fazia diferença). O box do do banheiro estava com vazamento, deixando a parte externa sempre molhada e tapete encharcado. Porta blindex que dá acesso à varanda agarrando para abrir e fechar. Fiquei com medo de forçar e quebrar.

Ótimo atendimento, logo que chegamos estava meio mal por conta da viagem e a recepcionista fez um chá pra mim . Café da manhã excelente atendimento. Eu tenho restrições alimentar e as moças da cozinha fizeram um café especial para eu tomar .