Vila Gale Nautico

Well what can I say about this hotel. Clean, fresh, close to beach, beautiful walkways nearby and stunning scenery. Paula and the restaurant and bar staff could not have been more accommodating and nothing was ever too much bother for them, always smiling and courteous. Thank you Paula and the team for making our first visit to Portugal 🇵🇹 amazing and yes we will be back definitely. Pillows were so comfortable as were the beds. A kettle in the room would have been a bonus and my husband is an early riser so an accessible coffee machine somewhere would have been a bonus instead of having to wait for restaurant to open but am being picky now. Vila Galè Nautico..we will be back. Christine and Richard.

We stayed here for a week in May with our 3 year old and 6 month old. Firstly the hotel is spotlessly clean and all the staff are accommodating with children. The food selection was small in the restaurant but every day was something different for dinner which made it worth being a small selection. Meats were freshly cooked infront of you and the food kept warm with closed containers. The Portuguese and Brazil nights offering a lot flavour. We also had a meal in the Italian speciality restaurant which was lovely. The snack bar at the pool was all fresh to order however sometimes the service was a little slow in here/one of the waiters was very abrupt and a little rude/sarcastic. Although the cocktail selection included in the AI is limited to the cocktail of the day this is not a problem as all cocktails are made fresh to order and not just a juicy mixture. We had a problem where the electrics stopped working in our room and this was fixed within 10 minutes of reporting it which was impressive. A main negative for us is that the outdoor pool is extremely cold and not useable for young kids most of the time and it also doesn’t seem to be cleaned. The floor around the pool/bed are dirty with a lot of bird poo, the beds are cleaned but the floor seems to be neglected. The inside pool you cannot use without a swim cap which ruined the experience for us as we could then no longer use it. Overall, the positives 100% outweigh the negatives and we would look to stay here again (if we were a family that repeated places they’ve already been to).

Positives: Staff are friendly & hotel is kept clean to a high standard. Negatives: No entertainment takes place during the day the team just stand there and don’t actually complete any of the activities. Food is very basic, I was served raw chicken on several occasions as they don’t check it’s cooked before giving to you. The food is poor in choice, bland and repetitive. Ice cream is not replenished they pretend the machine is broken. Entertainment at night is very poor. Rooms are clean but very uncomfy and hot due to the air con being inadequate. This hotel could be great if the issues were addressed. You can see they are trying to save money but this is at the detriment of the hotel.

The hotel staff and services are excellent. Hotel has accommodated our needs e.g vegetarian foods. The entertainer Stanny & Gabi were excellent for encouraging us to take part in all games and pool activities. Overall excellent hotel location and not far from the airport.

Stayed here for 1 week all inclusive. All the staff were very friendly and helpful. The entertainment was great fun. There was a lovely selection of food every evening and we had the choice to swap one of our buffet evenings for a la carte Italian which was incredible! The cocktails and ice cream available were delicious! Stany and Gabi were extra friendly and fun! I will definitely consider coming back here again!

The staff are very friendly and they always ensure you are satisfied. There are activities throughout the day round the pool which include a prize for the winner. There is entertainment every night which is always good fun. The food is varied and always fresh. The cleaners will clean your room any day you request. The views from the rooms are amazing, you can see the beach which is beautiful.