Residence Inn Arlington

Hotel canceled my reservation I had since November the day before I was supposed to check in on 3/31. Was told it was because the room flooded, but I called again and got told something else. Just like other reviewers have said, they likely cancelled my room because I booked at a good price just to turn around and put the room at triple the price. This happened to me and three others...luckily the companies we booked with were able to assist and get us into other hotels. Do not recommend this hotel -- what's the point of booking early just to get my reservation cancelled 24 hours before check in? After reading the reviews, seems I lucked out when my reservation was cancelled since this property doesn't seem to care about people who make plans in advance. Marriott is normally such a good brand, but this hotel should be ashamed of themselves. Left a google review like the others did and the other negative good reviews disappeared.

BEWARE: they oversell and you won’t get the room you booked. Booked a 2 bedroom suite for a family of 6. At check in notified overbooked so we were given 2 separate rooms on different floors, dividing our family. Doesn’t work at all for us.

Pros: The staff was very friendly, the pool area was nice, everything was clean and we loved having the kitchen in our room (even though we hardly used it, lol). And the location of the hotel is excellent! Right in the middle of a lot of tourist-friendly things, such as the AT&T Stadium and Six Flags. Negative: The bed in our room was smaller than we thought it would be and it was very very hard. Both my husband and I woke up with sore backs. The breakfast was okay, but the options were quite limited. All in all an okay+ hotel.

(Not a Pet Friendly hotel) if you love your pets, avoid staying in this hotel, the building is very old, the pet area is very dirty, the staff hate pets; front desk has no experience in customer service & on top of that, the manager (Jason Needham) is a puppet.

Stayed at the hotel many times I’m the last half year for business purpose. It was. Hose. Because it is close to my office. To my surprise I liked it. The room is spacious with all all what needed for long term stay. Staff are friendly. Quiet. Wifi is good. Would recommend,

Nice clean property. We were there for Cowboy Thanksgiving game. Staff was very welcoming and helpful. The bed was very firm. Very very firm. :) They gave me a foam mattress topper which helped very very little. The speaks to their attempt to be accommodating. Also because this is an extended stay property they did not provide daily room service, just towel exchanges. That was my fault for not doing a little better research. So I will not hold that against the Residence Inn. I only gave them three stars because of the HARD BED.