La Viuda de José Ignacio

We have stayed at several properties in Jose Ignacio and thought we would give La Viuda a try as we were bringing some friends back in November We were not impressed! We check in and it appeared to be no one there and then it took 15 minutes to determine what room we were in. We go to the room, which looked comfortable and during the demo of the hot tub, they are unable to shut it off. So, off to another room. Same room but in the morning, we find towels and sheets that are stained. We go down for breakfast in the morning at 8:14am and find out that it is not served until 9am. No one was there. They could have offered us something but did not. So, we left and cancelled our November reservation another reservation we had for November. Definitely not a good experience and they to focus on basic upkeep.

Very pleasant location and comfortable room. They also offered bikes and beach equipment for loan, along with an excellent breakfast in the morning. The staff were very helpful and the outdoor open space was welcoming and beautiful. A nice place in Jose Ignacio.

Beautiful location. Hotel was lovely with extremely friendly staff

The staff went out of their way to meet any request. Exceptional service. Breakfast was an excellent way to start the day - fresh, abundant and they serve it in the pool, your room, anywhere you like. Decoration was beautiful, artsy, good taste. Umbrellas and beach towels were very convenient. Great bikes!

O hotel está sem manutenção, a limpeza dos quartos deixa muito a desejar . Teias de aranha nas escadas. Chão do quarto sujo, banheiro com uma cortina suja . Não tem elevador para subir e descer as malas .

Péssima experiência ! Foi muuuito ruim, começando pelo colchão que tinha um sobre o outro e bem irregular, acordei com dor muita dor no corpo. A pia do banheiro era no quarto e extremamente baixa, quase na altura dos joelhos. O box, que não tinha box e sim uma cortina bem velha, não tinha nenhuma iluminação 🙄. E p/ completar no 2º dia choveu muito na cidade e teve goteira no meu quarto, bem em cima da mala do meu marido, que por sorte eu a fechei antes de sair, senão teria molhado toda a roupa. E p/ completar o hotel não tem elevador e vc mesma tem que subir as malas nos 3 ou 4 lances de escada, mas o pior disso é não ter a acessibilidade, tanto p/ cadeirantes como p/ idosos ou até mesmo alguém que esteja machucado ou com dificuldade de subir as escadas. E essa não é só a minha opinião e sim do grupo todo, estávamos em 10 pessoas. Péssima estadia neste hotel. A única exceção foi o atendimento, todos eram muito simpáticos e solícitos, mas mesmo com todos os esforços deles a experiência foi ruim.