Hotel Portavescovo

An excellent hotel. With fabulous views from the room which, although was a single room, it was plenty big enough. The option that I chose of half board was a massive plus. Also as a motorcyclist, it turned out that the underground parking was included 👍🏍. In all highly recommend.

Travelled with Inghams for Christmas week. On arrival we were checked in by a rather uninterested gentleman who took our names and rather snootily said ‘your with Ingham’s’! He had to be prompted to provide us with a ski locker key for a 20 euros deposit. It was as much as he could do to tell us where the lifts were located. Most of the other reception staff we dealt with during the week were more engaging and helpful. Our room was on the 3rd floor and was well appointed, clean, warm, comfortable and fairly quiet. Our friends were on the 2nd floor and had real problems with music noise late at night from the public bar and people standing outside the bar being very loud. They managed to get their room changed to the 3rd floor after a couple of bad, noisy nights. Now for food which is my main beef ( no pun intended): My wife is dairy intolerant which Inghams had been advised of and they had acknowledged it. However we are unsure if Inghams had made the hotel aware or not. Breakfast is a buffet affair with a good selection of cold and a limited selection of warm foods, scrambled eggs and thin bacon. Luke warm water supplied for tea and a number of different, very diluted, fruit juices from 2 machines. My wife was given a lactose free yoghurt 3 of the 7 days we were there. Evening meals were, to be brutally honest, disorganised and very poor. You have to select your next evening meals from a very limited menu. This rarely had anything remotely dairy free on it, which became a bit of a guessing game. The salad/starter buffet was well stocked but nothing was labelled. It was impossible to identify if some of the dishes, quite often breadcrumbed, had cheese/dairy in them. One of our friends is vegetarian and the same lack of choice and information on content applied. He was given a vegetable lasagne one evening that had pieces of ham in it! The Christmas evening ‘event’ was shambolic. There were not enough waiting staff and the maitre d was running around like a headless chicken. It took an hour to be served our second course. The ‘main’ event was a large joint of pork which the chefs carved in the restaurant. It was not cooked properly and what should have been crackling was soft and fatty. The whole meal took over 3 hours to complete. Things did improve slightly on later evenings and the waiting staff were, in the main, very friendly and competent. I think they were generally frustrated by the random offerings from the kitchen. It was rare for the 5 of us to get our meals presented closely together. The hotel has its own bar but it was not open any of the time we were there during the week. We had to use the public bar, which is attached to the hotel and we guessed owned and run by them as you could put drinks on your room bill from there. Prices were very fair, 6 euros for a large beer and the same for an Aperol Spritz. My wife used the wellness facility most days and found the sauna very good, she said the pool was very cold. Arabba

The overall service and hospitality during our stay was first class and excellent. The hotel staff particularly at Breakfast and evening Dinner were exceptional and extremely attentive, polite and genuinely warm which made our ski holiday so brilliant. The breakfast was fresh, plentiful and great coffee and warm milk every morning. Our room with large shower room was clean and kept tidy and made up every day. It was a big room with spacious beds and plenty of hanging space to dry our damp ski jackets after every day too. The food quality at dinner in the evening was fresh and plentiful. And more than enough to eat and presented exceptionally every evening, making sure there was plenty to nourish us after each ski day. We would recommend this Hotel right in the centre of Arabba with easy walking distance two or three minutes to the Burz chairlift delivering us to the greater expanse and connection to the Dolomiti Superski area and the Sella Ronda/Marmolada range. Thank you/Grazie for making our ski holiday so very welcoming/accogliente. Grazie mille.