Mövenpick Aqaba

Mövenpick Aqaba anmeldelser

Mövenpick Aqaba

K. Hussein St, Aqaba, Aqaba Governorate, 77110, JordanVis hoteloplysninger
Mövenpick Aqaba
Mövenpick AqabaMövenpick AqabaMövenpick Aqaba
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1 nat

Gæsteanmeldelser

8.1/10
Meget god
44 anmeldelse
Bekræftede anmeldelser
Placering8.4
Faciliteter7.9
Service8.2
Renlighed8.0
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Alle anmeldelser(44)
Positive anmeldelser(6)
Anmeldelser med billeder/video(2)
Negative anmeldelser(1)
Gæstebruger
Superior-værelse med kingsize-seng og havudsigt
Overnattede i okt. 2024
Familie
1 anmeldelse
10/10
Enestående
Slået op den 9. nov. 2024
Best hotel and good service
Oversæt
Ghaith
Overnattede i sep. 2022
Forretningsrejsende
1 anmeldelse
4.0/10
Slået op den 31. okt. 2022
Worst option in Aqaba ever, they keep ignoring feedback emails and are not willing to even address the negative behaviour demonstrated by most of their team. Security staff is extremely rude and a general lack of customer service. Not even a courtesy to respond to feedback email to address the problem. A hotel that's doesn't care about its customers. Will never book in it again
Oversæt
MukatySaad
Superior-værelse med to enkeltsenge
Overnattede i jan. 2023
Rejs med venner
1 anmeldelse
9.5/10
Vidunderligt
Slået op den 28. feb. 2023
The toilet seat was not clean
Oversæt
Gaoman
Superior-værelse med havudsigt
Overnattede i apr. 2022
Par
11 anmeldelse
10/10
Enestående
Slået op den 1. aug. 2022
Just great
Oversæt
Gæstebruger
1 soveværelse Feriebolig Ikke ryger
Overnattede i mar. 2025
Familie
2 anmeldelse
8.0/10
Meget god
Slået op den 2. maj 2025
Attention l’appartement une chambre se situe au niveau inférieur sans vue sur l’extérieur. Cela n’est pas précisé lors de la réservation sur trip.com. De plus, les photos de l’appartement de correspondent pas car on y voit un balcon avec vue mer mais il n’y en a pas. Et la moitié de l’hôtel est en rénovation. La piscine sur le roof-top n’est pas accessible.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for sharing your feedback regarding your recent stay with us. We appreciate your comments about the room location and the discrepancies in the apartment's description. Our team strives for accurate representation, and we will take your observations into account. Regarding the ongoing renovations, we aim to enhance our facilities for a better guest experience. We regret any inconvenience this has caused, including the inaccessibility of the rooftop pool.Sincerely,Sami OunalliGeneral Manager
김재원
1 soveværelse Feriebolig Ikke ryger
Overnattede i mar. 2025
Par
1 anmeldelse
8.5/10
Meget god
Slået op den 2. maj 2025
1 킹베드가 있는 룸은 모두 지하에 위치하고 있음. 뷰가 없고 빛도 없다. 벌레가 많고 청소가 되어 있지 않았다. 저녁에는 모기가 너무 많아서 잠을 잘 수 없었음. 직원은 더 좋은 등급으로 추천을 해주었으나 기존 방의 2배 가격을 지불해야 한다고 함. 업그레이드 룸은 2베드룸과 2개의 방이 있어 커플 여행객에겐 너무 커서 별로다.
Oversæt
Svar fra overnatningssted: Dear 김재원,Thank you for your feedback. We regret to learn about your experience with the room conditions and the presence of insects. Your comments are valued as they guide our continuous improvement efforts. We hope to offer you a more pleasant stay in the future.Best regards,Sami OunalliGeneral Manager
Miaoxiaojie
Superior-værelse med kingsize-seng og havudsigt
Overnattede i okt. 2023
Par
2 anmeldelse
7.5/10
Slået op den 5. nov. 2023
這是我此次約旦之旅住的第二家瑞享，整體都沒有死海那家好，尤其是服務。我在預訂時明確寫了此行是我們的紀念日旅行，酒店並沒有做任何佈置，前台也沒有跟我們表達祝福，不但不熱情，甚至第一晚還因為當天到的旅遊團把房間佔滿了，把我原本訂的大床房換成了雙床，這跟死海瑞享酒店的服務簡直天差地別。不會推薦身邊的朋友來這家，讓我很失望！
Oversæt
Svar fra overnatningssted: Dear Valued guest,Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience at our hotel did not meet your expectations, especially during such a special occasion as your anniversary. Please accept our sincerest apologies for the oversight regarding the room arrangement and the lack of personalized service. This is certainly not reflective of the standards we strive to uphold.We understand how important these moments are, and we regret that we missed the opportunity to make your celebration memorable. Your comments regarding the difference in service compared to our Dead Sea property have been noted and will be shared with our team to address and improve upon.We value your feedback and hope to have another opportunity in the future to provide you with the experience you rightfully expected and deserved.Warm regards,Sami OunalliGeneral Manager