Gæstebruger
4. november 2024
I would like to say that we were pleasantly surprised from the level of service and friendliness of thestaff. Everyone we have interacted with in the hotel was extremely professional, courteous, and super helpful. They did not only provide good service but they went the extra mile to make sure that we are enjoying our stay and satisfied with the service provided. At first we thought this was a personal initiative from certain people but we noticed that the same level was provided by all staff members from the bell boy, reception, waiters, restaurant managers, life guards, and even security. To me this shows there was an extensive training giving to the team along with the management’s commitment to provide this level of service, which supersedes service given in many hotels around the world. The staff really made us feel welcome and comfortable. Hotel is highly recommended.
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