Changbai Mountain Tiantian Hotel

The hotel provides free pick-up and send-off services from the train station, which made our journey much easier. The reception staff were friendly and very helpful in booking attractions and arranging a local driver. However, the room had a few issues — the toilet had a strange smell and the hot water flow was initially slow. Fortunately, the reception responded quickly and resolved the problem. Note that there's only one air conditioner upstairs, so the downstairs area stays quite warm. Overall, the excellent service made up for the minor inconveniences.

An excellent hotel offering great convenience and thoughtful services. The host was incredibly helpful and attentive. The environment was very cozy, creating a warm and welcoming atmosphere. They provided free pickup and drop-off services to the high-speed rail station, which was extremely convenient, especially since it’s quite difficult to order a cab in the area. It was a truly pleasant stay, with thoughtful attention to detail that made the experience even more enjoyable.

Owner was very friendly and helpful, location was a starting point at town, free upgrade was very nice, love the upgraded room, one night is not enough.

An unforgettable stay, warm hospitality and perfect location! Our experience at this hotel was absolutely wonderful! As two foreign girls traveling on our own, I was initially a bit nervous that things might be difficult or uncomfortable but everything exceeded our expectations. We visited at the end of March for a weekend getaway, mainly to see the lake and explore the surrounding area. From the moment we arrived by train, the hotel staff went above and beyond meeting us at the station after we coordinated smoothly with them via WeChat. Their kindness and helpfulness made us feel completely at ease from the start. They were always attentive to our needs and even assisted us in booking tickets for the nearby natural park, which was incredibly helpful as I wasn’t familiar with the system. We stayed in the Cozy Queen Room, which was very spacious, clean, and well laid out. It had all the amenities we needed, and the heating worked perfectly, important since it was still a bit chilly during our stay. The hotel’s location couldn’t be better. It’s just a short walk from the main street, where you’ll find plenty of restaurants and shops. It’s also quite close to the entrance of the natural park and the reindeer park. On our first day, we walked to the reindeer park in about 30 minutes, and the walk itself was beautiful, passing by a lake with wildlife. On our second day, we headed out early to visit the natural park, and the hotel staff kindly arranged a taxi for us since it was so early in the morning. I truly cannot recommend this hotel enough,it was a flawless experience from beginning to end. We’re incredibly grateful to the staff for treating us with such warmth and care. I would absolutely return in the future!

服務確實好。因為沒看清選了不合適的房間，店家給及時換了。 酒店位置非常好，距離美人松公園步行幾分鐘，早起遛彎很愜意。 去恩都裏不要跟着百度地圖導航，那個繞路。出酒店沿着河邊走到第二個吊橋，過河上坡就是，大概五分鐘路程。 房間乾淨舒適，住六個人沒問題，二樓榻榻米很舒服，前台有洗衣機烘乾機，家庭出遊很方便。 長白山高鐵站接送站服務，省心省力。 推薦

2025817和親友來長白山，老闆非常非常認真負責熱心，房間也很漂亮很大很舒服，我們給老闆填了很多麻煩，但是老闆還是很熱情的幫助我們，剛到的時候老闆幫我們搬行李箱，走的時候又開車送我們到高鐵站，幫我們收快遞，給我們提供了很多幫助，住得不想走。這幾天玩的超累超開心，幸福得要命，稻米不騙稻米，希望大家都來這裏住🥰🥰🥰留了兩個黑金古刀放在老闆那兒了，如果稻米來了有需要可以用！（老闆很認真的向我們瞭解了稻米節特別可愛）