Elysium Green Suites

Dejligt hotel med begrænset funktionalitet af min aircon. Arbejdede i to timer og slukkede derefter automatisk. Fortalte personalet, ingen kur. Air con var ikke i stand til at sænke rumtemperaturen til comfy niveau, men det var varmt udenfor (41 C). Elevatorer brød sammen flere gange i løbet af min uge. Elevatorer gik ikke hele vejen til anden sal Bortset fra disse problemer er personalet på restaurant og poolbar super. Receptionspersonale, en slags uvidende/nonchalant tilgang til klager. Det var lidt min egen skyld, at temperaturen ikke var behagelig på værelset, fordi den værelsestype, jeg havde valgt! Hotellet er pænt og rent og moderne. Pool er stor.

Absolut elskede mit ophold her, boede i juniorsuiten med boblebadet, og det var fantastisk. Personalet var alle dejlige og så hjælpsomme, vil helt klart anbefale at bo her. Meget rent og god service. Spaen var den bedste del, hvis du planlægger din tur dertil, anbefaler jeg at gå til massage og hamam-behandling.

Excellent customer service from start to finish, hotel was great, only let down would be the food in the restraunt pasta was very bland.

This hotel is not what it seems at all! The service is beyond poor. If you’re inviting international guests then all staff should be able to understand just the simplest English. Couldn’t communicate with the cleaner so had to use a translate voice app as the only thing done was bed the bed being made. Nothing was cleaned as little crumbs on the floor were still there our entire stay! The pool is all one level and doesn’t get gradually deeper, it says it’s 1.4m but more 1.5m I would say so FYI for little ones. The hotel is far from central places and getting an Uber is so difficult, you have to ask the hotel as the taxis there are very territorial! The breakfast has to be the worst I’ve ever had at a hotel. It was extremely limited, constantly had to send eggs back as they were far too runny again due to lack of English they didn’t understand what well done eggs were. The worst part is the lift doesn’t go all the way to the top floor, only goes up one level then you have to take stairs to go up to the second floor! If you book the same room type as a group be prepared to be separated in different blocks as you won’t be in the same building.

Junior Suite with jacuzzi was very nice to stay. The small problem was slow flow of water into the bath.

Good hotel to be staying couple of days nearby the Airport.