Courtyard des Moines Ankeny

The rooms were nice. The staff could of used some personality or more training in customer service. They also were undergoing a renovation and so they had the elevators lined with blankets so when you used them to get to your room or down to the lobby it looked like something out of a ****** movie. We were very disappointed as the pictures for the hotel showed a hot tub but when we went to look at the pool area they had a giant board covering up the hole to where it use to be and it looked like they had filled it in.

The staff was extremely helpful and personable. The desk clerk this AM was appreciative that I told him about a faulty outlet in the room. I would say attention need to be paid to the outside,backside of the building. Pallets and trash on the ground. Lid to dumpster was open.

Everything was very clean and everyone was kind/helpful.

Was only able to stay one night and never really got to enjoy anything else the hotel had to offer. It was a quick trip

Very clean throughout. Friendly and efficient service.

The property was very clean and was recently renovated. Check in was easy. Our only issue is that the shower door fell out and shattered. The debris struck and injured my wife. We did file an incident report with the general manager. I was disappointed that the hotel did not offer to comp the room and there was not a first aid kit available at the front desk.