When i press the switch on , a loud spark and sound, i felt a jolt in myfinger. a maintenance crew cut the wires. I got a shock and may have been more serious. I was waiting to be transfered for safety but no action was done. There was also a foul odor at the hallway, the 1st room near the elevator door was open and having repainting the thinners and paint , door was terrible.
I am a diamond elite and my booking with trip.com guarantees early booking says in the fine print . I did viber frontdesk of my arrival earlier but still got the room 2:45 and wasted time at the lobby. So I try to cancel the next 3days booking in my app but hotel policy decline my request. Too tired to argue and fight back.
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