SpringHill Suites Anchorage University Lake

i appreciate the front desk. always willing to help. the ladies that clean my room. they come everyday and ask if i need anything. smiles and happy with all that i have talked to. thank you. Shaun Ray on fb trash panda with a hat profile picture.

The staff are manipulative and will lie on your behalf with zero regard for their own accountability. They do not care for you as a guest or patron because Medicaid. They will intimidate you with their size and eye you in a way that causes you discomfort for staying on their property. They treat you less than a member of Marriott.

The staff here is awesome I stay here alot and i always feel welcome and like i am at home The staff makes you feel like you are family and they remember you every time you come in i will.always choose to come here and stay Thank you to the staff that works here

We enjoyed our stay at the University Lake location. The complimentary breakfast had a nice variety of offerings which included your typical cereal, fruit, etc. Additionally they had breakfast sandwiches, quiche, and a nice selection of oatmeal toppings. Our teenagers' favorite was the mini scones that were available the first day and we drizzled them with the available fruit syrup. Yummy! Our room had a microwave, frig, and plenty of room. The toilet area was separate from the shower room which is always nice with a family getting ready for the day. Everything was really clean and seemed to be recently updated. The room had mountain views and there was an outdoor gas fireplace. The trail around University Lake is considered a dog park so be prepared for irresponsible pet owners (no fault of the hotels). The pool area was clean and in good repair. The hottub was the perfect temperature. My only very minor complaint is that there wasn't flavored coffee syrup :)

I don't like when hotel rents a room to a person (local) and they bring the whole family and friends for a birthday party and occupy the whole pool and lobby area. It becomes a common thing for hotels with the pools in Anchorage

That is was nice and clean. The pool was awesome. The towels were also being checked and replaced. Front desk personal were friendly and helpful.