Hotel Sparrow

5. Hotel Sparrow a. Room size is big enough for 3 people. b. Buffet for breakfast was good. Waiters were serving garam garam food on table as requested. c. Location is good , little away from market , quite quiet. But good only if you have vehicle at your service. d. Hotel quality is No where near to 4 star hotel. e. Basic expectation from a 4 start hotel is housekeeping. It was almost nonexistent. Facilities like daily room cleaning even bathroom wasn’t cleaned even after multiple reminders. We told them at least 5 times to clean the bathroom. It was very slippery. f. Water bottles - not provided until asked twice! Again part of nonexistent housekeeping. g. Furniture is not up to the mark. Tables in the rooms were loose. h. Doors were defective too. We were given 2 rooms connected because we are family friends. Rooms are good sized but connecting doors were working only on one side, that too with forceful close push. i. Bathroom door wasn’t closing without big force and big sound disturbing at night. j. Bath water was almost dirty and yellow. When called reception about the same, answer was it’s like that only. k. Because there was construction going around, there was lots of dust at the reception. l. The garden shown outside in pictures on MMT - no where it matches with actual. It was all dry may be because of construction.

Heaters are not working in the rooms, they shut it off centrally at their convenience at any time in the name of technical issue. I got it fixed 4 times before I went to sleep. Now, It's 3:10 am I'm writing this post from a chilling room and heater not working with a broken sleep and no one responding on call from reception and call is Just ringing. I don't know it's intentionally being done to save money by the hotel or their is some genuine issue. But I didn't had a great experience.

I just want to share my experience for the sparrow hotel restaurant staff they are the one who make us feel like home they provide the food on time and the quality they serve is extra ordinary and the staff provide the serving facilities are on to the mark And special thank to Caption - Rameez Naik and the Front office guy Aijaz Naik for giving us the best service ever and yes a tasty food

As Reception Manager, I am proud to reflect on a successful period where I consistently delivered exceptional guest experiences, streamlined front-desk operations, and fostered a positive and welcoming atmosphere, exceeding expectations in maintaining a professional image for the company through efficient guest management and proactive problem-solving.

We stay here for one night .the location is gudd and aloso the service.especially f and b department gives us a gudd service and irfan ahmad naikoo is helpful person. The hotel is really in a gudd and calm location staff here is really amazing.

was pleasant experience, very co operative staff, food was delicious. Rooms are spacious and well maintained and hygeinic. Mr. Irfan ahmad naikoo was very supportive and co operative and also gave us some useful information about the local weather conditions, locations to be visited etc. Happy to visit again.