Gæstebruger
29. marts 2023
the staff has been really nice, polite, the ambience was equally good & i would have rated 5 instead of 3 but because of a few concerns as below, i derated.
1. i booked for 2 adults and two kids aged 6 & 10. however i was provided extra bed in the form of a bare mattress to be laid on floor🤔😡😡. *disgusting* it was of no use. and also i paid extra for the kids but in vain. i fail to understand why was i charged extra but not provided any service.
2. there were mosquitoes in the room. me and my small kids could not sleep comfortably. the sole purpose of booking a hotel room thus entirely defeated. i was provided a mosquito repellent at 4.30 am upon asking. problem is not with the mosquitoes but the owner should have provided repellant without being asked for. the hotel must know hospitality.
3. no provision for hot water for bathing.
4. toiletries like soap was also provided but upon being specifically asked for.
all else was really good, i would surely appreciate.. hope the review is taken positively in a constructive manner
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