Element Amsterdam

Nice and clean hotel. Good location and nearby train station as well.

The location is like 10 mins walk to the nearest Tram Station, very far from Amsterdam Central - almost 30 mins in Tram. You will find this Hotel within a mall which is just a simple shopping center. The breakfast is okay perhaps 3.5/5 and the ambiance is suitable for a cold weather of Amsterdam. What I dont like about this hotel is their reception staff, unpleasant and feeling entitled. My room was a King Suite I think and the moment I arrived one of the light bulb is not working. I have to call reception and inform the issue, likewise she said in a very thick accent that they dont have a staff that can work on it and I have to wait until tomorrow. Mind you, it was 430pm on a Friday not a weekend. I was a bit upset with the receptionist who answered the call as no empathy at all. When we ask of directions, another receptionist was very unpleasant like looking down at us and she looked very annoyed while she was giving instructions. I am very upset of the Customer Service of this Hotel.

The location of the hotel is very good, it is convenient to buy things in the mall. The room services provided are very clean. All the staff in the breakfast team are very nice, and the food for the breakfast is very delicious as well. However, one of the male staff who works at the front desk is not very nice.

At our arrival no one was in the frontdesk

Good location, great staff.

房間乾淨整潔，設施齊全，廚具一一俱全，微波爐、電磁爐、洗碗機、鍋碗瓢盆餐具全有，樓下是各類超市和商場,非常方便，交通便利，離阿姆斯特丹南站，步行15分鐘左右，可以乘坐tram 5到梵高博物館、國立博物館，也可以乘地鐵51到中央車站，非常多的中國美食，運河遊船觀光也很方便，機場打車20分鐘即到。下次出差還選你，真不錯。